Dedicated Lending Associate SAFE Act - B10 - GARDENA

Dedicated Lending Associate Safe Act - B10 - Gardena

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The dedicated lending safe act is an entry level position responsible for contributing to the formulation and implementation of long and short-term strategic plans and objective is to increase market share / penetration and maximize opportunities for growth throughout the marketplace. The dedicated lending safe act assists in providing product specialists with qualified referrals for cross-sell. Employees in this role also assist in closing deals across products and coordinate underwriting / credit practices.

Responsibilities

• Deliver mortgage lending services to clients in consultation with assigned home lending officer(s) in all aspects of the loan application process to include : collecting borrower information, consulting a borrower on mortgage options; quoting rates / terms from the system, and addressing follow-ups on the application / mortgage processing
• Gather information from clients and other third party sources such as title companies and real estate agents, and apply judgement based on practice and precedence to determine needed items to submit files to underwriting for approval
• Monitor application pipeline to ensure key dates (consent, lock, lock expiration, anticipated closing dates) are met and communicate with clients on requirements and timelines.
• Manage the marketing process for the home lending officer supported, which includes marketing material management and follow-up on prospective customer leads as needed, working open houses, realtor agent events and training events
• Partner with operations teams to ensure the seamless transfer of the loan application in order to provide documents to the processors and acquire any additional information needed by the processors and / or underwriters
• Manage customer inquiries as well as build and maintain relationships with client book of work
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

Education

Competencies

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.