General Manager Retail Sales (Englewood)

General Manager Teds Clothiers

For over 50 years, Teds Clothiers has been a trusted destination for mens fine clothing, custom tailoring, and formal rentals. We are seeking a dynamic and experienced General Manager to lead our flagship store, drive sales growth, and uphold the exceptional service standards that have defined our business for decades. This role requires a strong leader who can manage daily operations while inspiring the team to deliver an unparalleled customer experience.

Position Overview :

The General Manager will oversee all aspects of store operations, including sales associates, customer service, rentals, tailoring, inventory, and overall performance. This individual will set and monitor goals, coach the team toward excellence, and serve as both a leader inside the store and a representative of Teds Clothiers in the community.

Key Responsibilities :

Leadership & Team Management

oRecruit, train, and develop sales associates and department staff.

oConduct regular performance reviews and provide actionable coaching.

oSet individual and team goals, quotas, and KPIs, tracking progress toward achievement.

oFoster a collaborative, motivated team culture focused on professionalism and service.

oModel and reinforce a customer-first, service-driven mindset at every level.

Sales & Client Experience

oDrive revenue growth through sales, rentals, tailoring, and specialty services.

oEnsure the team utilizes clienteling techniques, including proactive follow-up, loyalty engagement, and customer outreach.

oMonitor client satisfaction, resolve service issues, and ensure consistent delivery of exceptional experiences.

oLead by example in building strong customer relationships and promoting repeat business.

Operations & Inventory

oOversee daily store operations to ensure efficiency and consistency.

oManage rental operations with accuracy and timeliness.

oCoordinate with the tailoring department to guarantee quality craftsmanship and on-time completion.

oMonitor inventory levels, ensure accurate stock replenishment, and maintain polished merchandise presentation.

oAnalyze sales and operational data to identify trends, opportunities, and areas for improvement.

Community Engagement & Brand Representation

oRepresent Teds Clothiers as a community leader, building strong relationships with local organizations and partners.

oSupport and participate in events, networking opportunities, and initiatives that strengthen the stores reputation and customer base.

oAct as an ambassador for the Teds Clothiers brand both inside and outside the store.

Qualifications :

5+ years of retail management experience, preferably in mens apparel or specialty retail.

Proven track record of meeting sales goals, managing KPIs, and driving team performance.

Strong leadership and coaching skills with experience in conducting performance reviews.

Deep understanding of customer service excellence and clienteling best practices.

Business acumen with a focus on sales growth, operational efficiency, and community engagement.

Knowledge of tailoring, menswear, and rental operations a strong plus.

Exceptional communication, organizational, and problem-solving abilities.

Compensation & Benefits :

Base pay $70,00 - $80,000

Competitive salary, commensurate with experience

Performance-based bonus opportunities

Employee discount on clothing, rentals, and custom services

Opportunities for professional growth and advancement

Supportive and team-oriented work environment