Value Chain Process Engineer, NA (Delivery)

Overview

About Vantage Data Centers powers, cools, protects and connects the technology of hyperscalers, cloud providers and large enterprises. Vantage operates across North America, EMEA and Asia Pacific, delivering reliability, efficiency and sustainability in scalable data center environments.

Operations Department

Vantage operates mission-critical data centers. The operations department sets and maintains high operating standards across the fleet, ensuring uptime, reliability, security, and customer service. The team includes Site Operations, Critical Facilities Engineers (CFEs) on each shift, the Reliability Engineering Team, the Security Team, and the Business Operations Team, each with responsibilities for standard setting, maintenance, security, vendor relations, and service support.

Position Overview

This role can be based in Port Washington, WI or Shackleford County, TX.

Value Chain Process Engineer is a highly specialized, strategic role responsible for designing and optimizing mission-critical processes that power Vantage

0s operational engine. Reporting to the Vice President, Enterprise Excellence, this role applies advanced process engineering principles to identify inefficiencies, reduce friction, and standardize best practices across departments and geographies. It serves as a thought leader in end-to-end value stream analysis, collaborating with executive leadership and cross-functional teams to shape Vantage's operating model.

The ideal candidate brings deep technical and analytical expertise, systems-thinking, and a track record of driving transformational change in complex environments, while operating with urgency, humility and a focus on outcomes.

Requirements

Because this role transforms how large-scale construction projects are executed, a strong background in construction is essential. Experience in Lean Six Sigma, Continuous Improvement, or Operational Excellence is a must.

Responsibilities

Process Design & Optimization – Lead the design, documentation, and implementation of scalable business processes across the delivery lifecycle.

Rapidly design and implement scalable processes using hybrid methodologies tailored to each context.

Conduct lightweight, high-impact process mapping and value stream analysis to minimize disruption to business teams.

Identify and eliminate friction points in workflows and handoffs without relying on traditional workshop-heavy approaches.

Apply advanced process engineering techniques (e.g., value stream mapping, root cause analysis, statistical process control) to identify and eliminate inefficiencies.

Standardize and improve handoffs, workflows, and decision-making pathways between enterprise and delivery functions.

Strategic Execution & Innovation – Prototype and deploy data-driven process improvements using agile, iterative methods aligned with business speed and complexity.

Synthesize enterprise strategies to identify where process improvements have the greatest impact across the value chain.

Prioritize efforts based on strategic alignment, risk and value creation; ensure the value chain is not sub-optimized by reactive requests.

Engage with business partners as internal customers; guide focus toward highest-value opportunities.

Build trust through clear communication and strategic insight; ensure recommendations are actionable and relevant to business needs.

Combine technical expertise with creative problem-solving to develop non-standard solutions that drive measurable impact and are tailored to real-world constraints.

Translate strategic goals into operational improvements with VP and SVP through structured methodologies and continuous improvement practices.

Cross-Functional Collaboration – Embed with business teams to observe and optimize processes with minimal disruption to day-to-day operations.

Collaborate with leaders in Real Estate, Commercial, Product, Procurement, Construction Delivery, Engineering, Operations, Finance and IT to reflect real-world needs.

Serve as a trusted advisor to leadership, offering insights that influence enterprise-wide decision-making.

May support global alignment with EMEA and APAC to ensure consistency in process standardization and execution.

Systems Thinking & KPI Alignment – Ensure process designs are robust and supported by system workflows, data structures, and performance metrics.

Map information flow and data dependencies; identify authoritative data sources to support performance and decision making.

Support data governance by identifying gaps in source-of-truth systems and grounding process designs in accurate data.

Partner with IT and Data Science to reflect process engineering outputs in digital tools and dashboards.

Develop frameworks to monitor process performance and create feedback loops for ongoing optimization and accountability.

Support integration of analytics and automation with Data Science and AI teams, ensuring scalable solutions grounded in operational realities.

Thought Leadership & Standard Setting – Establish process engineering standards and toolkits that balance rigor with speed and adaptability.

Serve as technical advisor and role model for process excellence; demonstrate results through hands-on execution.

Mentor junior team members in technical process engineering and agile improvement approaches.

Represent the Enterprise Excellence team in strategic forums and planning sessions, advocating for scalable, high-value process transformation.

Operate with ownership and accountability; roll up sleeves to deliver results in ambiguity and complexity.

Additional Duties

Handle additional duties as assigned by Management.

Qualifications

Education

Bachelor's degree in Industrial Engineering, Systems Engineering, Construction Management, Operations Research, Business, or related technical field required.

Lean Six Sigma certification or advanced training in process improvement strongly preferred.

Master's degree or MBA is a plus.

Experience

7+ years of experience in process engineering, operational excellence, or business transformation roles.

Construction experience is a plus, including familiarity with construction workflows and platforms (e.g., Primavera P6 and Procore).

Proven success designing and optimizing cross-functional processes in complex, matrixed organizations.

Experience in REITs, data center, construction, infrastructure, or high-growth tech environments preferred.

Skills

Deep expertise in process mapping and modeling tools (e.g., Visio,Lucidchart,Bizzdesign), value stream mapping, Lean / Six Sigma methodologies.

Familiarity with process mining tools (e.g., Celonis, Signavio, UiPath Process Mining) a plus for identifying inefficiencies and validating workflows.

Working knowledge of enterprise systems (e.g., Salesforce, ServiceNow, PowerBI) and their role in end-to-end process performance.

Strong facilitation and stakeholder engagement skills; ability to drive alignment across diverse audiences in fast-paced environments.

Strong analytical, systems-thinking, and problem-solving skills.

Ability to influence at all levels from frontline teams to executives.

Comfortable working independently on strategic initiatives with minimal oversight.

Strong written, visual and verbal communication skills.

Travel

Up to 15-20% travel (domestic and occasional international).

Additional Details

Benefits – This position is eligible for company benefits including medical, dental, vision, life and AD&D, disability, PTO, 401k with company match, and other voluntary benefits.

Compensation – Compensation depends on qualifications and experience and may fall outside the stated range.

EEO – Vantage Data Centers is an Equal Opportunity Employer.

We do not accept unsolicited resumes from search firm agencies; fees will not be paid for candidate submissions without an agreement in place.

We will be accepting applications for at least one week from the date this role is posted. Apply soon—we're excited to find the right person and will keep the role open until filled.

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