Claims Appraiser - Auto Estimatics

Location US-RI-Providence

Job Category Claims and Investigation

Position Type Regular Full Time

Req ID 41460

Overview

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

As an Auto Estimator, you will collect vehicle information from repair shops or customers and complete initial estimates via photos or in person. You may be the first point of contact to meet with our insureds, explain coverage, estimate vehicle damage, and help them through the claims process while providing Remarkable service. This includes :

• Utilizing automated estimating systems to prepare repair estimates
• Providing technical support to claim handlers on vehicle repair issues
• Applying knowledge of market value and other factors affecting reparability issues
• Evaluating bid content and photo documentation, vehicle damage, and causation issues
• Answering inbound calls and making outbound calls to customers
• Providing exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
• May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions

Where You'll Work : This position is located in Providence, RI. Competitive candidates should reside within a commutable distance of this territory.

The Appraiser Team works remotely but may require travel to auto shops for in-person inspections, and / or State Farm offices as needed. Candidates may be asked to work outside of their assigned territory as business needs dictates.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and / or irregular hours.

Qualifications

Competitive candidates must demonstrate the following :

Preferred Skills :

Additional Details :

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38 : 45-hour work week!

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team!

PMCL IN22

Please see job description

PI277963383