Store Manager II - Retail

Job Description

Job Description

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are :

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs

In addition, we offer the following benefits for our full-time team members working 30 or more hours per week :

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to : www.goodwillnwnc.org.

Job Summary

The Store Manager is responsible for leading all store operations and personnel management in their assigned retail location. This person is critical in maintaining a safe work environment and a culture of customer service, ensuring exceptional guest experiences, and meeting all budget and sales targets. Our Store Managers work to lead and coach team members and encourage growth and development within the organization.

Essential Responsibilities

Executes budget management duties, expected to meet sales targets and production benchmarks.

Upholds accountability for fostering the growth and professional development of Assistant Store Managers, guiding their progression to higher-level positions within the organization.

Generates end-of-day sales reports to facilitate financial reconciliation.

Educational Requirements

High School diploma plus post-secondary credits, required. Associate degree, preferred. 3-5 years’ operational management experience in a General Manager capacity (i.e., retail, manufacturing, hospitality) is required, with at least 3 years of supervisory experience.

Qualifications

EOE, E-Verify Employer