Talent.com
Retail Service Specialist

Retail Service Specialist

O'Reilly AutomotiveManassas, VA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Retail Service Specialist

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.

Bilingual candidates encouraged to apply.

Essential Job Functions :

Lead store team members in providing excellent customer service to retail and professional customers.

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs.

Ensure telephone is answered according to company policy.

Ensure all buy online / ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.

Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.

Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.

Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.

Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.

Ensure team members are adhering to the posted work schedule, changes / deviations are being approved by a member of management, and team members are clocking in / out according to company policy.

Perform all store opening / closing duties, including performing day end procedures, verifying / securing money / deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming / disarming security alarms, and checking / securing / locking delivery vehicle(s) parked in secure designated area.

All other duties as assigned.

Skills / Education / Knowledge / Experience / Abilities : Required :

Strong communication skills

Ability to obtain RSS Certification

Desired :

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

Total Compensation Package :

  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health / Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call 417-862-2674, ext. 68901.

serp_jobs.job_alerts.create_a_job

Retail Specialist • Manassas, VA, US

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Retail Customer Service Specialist

Retail Customer Service Specialist

Dick's Sporting GoodsGainesville, VA, US
serp_jobs.job_card.full_time
At DICK'S Sporting Goods, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
•Seasonal • Retail Service Team Member

•Seasonal • Retail Service Team Member

MichaelsAlexandria, VA, US
serp_jobs.job_card.full_time
Store - DC-ALEXANDRIA / NORTH, VA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Parts Specialist

Parts Specialist

O'Reilly AutomotiveWarrenton, VA, US
serp_jobs.job_card.full_time
The Parts Specialist will provide all retail and installer customers with a high level of service.This position will also support store management in the accomplishment of assigned tasks.Bilingual ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Store Customer Service Specialist

Store Customer Service Specialist

Sherwin WilliamsWashington, DC, US
serp_jobs.job_card.full_time
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Pro Services Specialist

Pro Services Specialist

Floor & Decor HoldingsManassas, VA, US
serp_jobs.job_card.full_time
Professional Sales Representative.This role has a minimum base pay from $17.Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface floo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Training Specialist I

Training Specialist I

Bowhead / UIC Technical ServicesDahlgren, Virginia, US
serp_jobs.job_card.full_time
Overview Training Specialist( SCSTC-2025-22336) : Bowhead seeks to network with a Qualified Technical Instructor for future / upcoming needs to support GM, FC, IC technical training at NSWCDD Dahlgren...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Retail Lead Specialist

Retail Lead Specialist

ARS-Rescue RooterManassas, VA, US
serp_jobs.job_card.full_time
Company Name : ARS-Rescue Rooter Overview : .Pay : $22 per hour + commission.Earning potential : $22 – $30 / hour on average with commission. Schedule : Discussed during interview.Location : Must be av...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Retail Sales Specialist - LG Appliances

Retail Sales Specialist - LG Appliances

Best BuySpringfield, VA, US
serp_jobs.job_card.full_time
Retail Sales Specialist - LG Appliances.As a Retail Sales Specialist for our LG appliances, you'll engage with customers to understand their needs, preferences and budget while providing expert ser...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Reset Specialist

Reset Specialist

Pepsi Beverages CompanyLorton, VA, United States
serp_jobs.job_card.full_time
Entry-level position that performs miscellaneous support tasks throughout the sales function.Primarily responsible for optimizing and resetting cold vaults and gondola space to PepsiCo merchandisin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Retail Merchandising Specialist

Retail Merchandising Specialist

Jobs for HumanityLaurel, MD, US
serp_jobs.job_card.full_time +1
Retail Merchandising Specialist.If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don't want to be stuck at a desk all day...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Service Specialist

Customer Service Specialist

JOOLANorth Bethesda, Maryland, United States
serp_jobs.job_card.full_time
We are seeking a dynamic and results-driven Customer Service Specialist to join our team.The Customer Service Specialist will be responsible for driving and cultivating new business opportunities i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Shipping Specialist - Day Shift

Shipping Specialist - Day Shift

Strive PharmacyLeesburg, VA, US
serp_jobs.job_card.full_time
Before we opened Strive Pharmacy we were unsatisfied with the current state of the pharmaceutical industry.Most of the current pharmaceuticals only offer a one size fits all approach and often come...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Retail Service Specialist

Retail Service Specialist

O'Reilly AutomotiveFredericksburg, VA, US
serp_jobs.job_card.full_time
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Patient Service Specialist, Day Shift, Imaging Services

Patient Service Specialist, Day Shift, Imaging Services

Adventist HealthCareRockville, MD, US
serp_jobs.job_card.full_time
Adventist HealthCare seeks to hire an experienced Patient Services Specialist who will embrace our mission to extend Gods care through the ministry of physical, mental, and spiritual healing.As a P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
NEN Specialist

NEN Specialist

Bowhead / UIC Technical ServicesDahlgren, Virginia, US
serp_jobs.job_card.full_time
Overview NEN SPECIALIST (CORPIT) Bowhead has a job opening for a NEN Specialist in Dahlgren, VA.The NEN Specialist will provide customer support and technical assistance to users of a specific orga...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
PRO Services Specialist

PRO Services Specialist

Floor & Decor HoldingsLeesburg, VA, US
serp_jobs.job_card.full_time
Professional Services Representative.This role has a minimum base pay from $17.Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Service Engagement Specialist

Service Engagement Specialist

Boot BarnWashington, DC, US
serp_jobs.job_card.full_time
Boot Barn is where community comes first.We thrive on togetherness, collaboration, and belonging.We build each other up, listen intently, and implement out-of-the-box ideas.We celebrate new innovat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Retail Sales Specialist - Appliances

Retail Sales Specialist - Appliances

Best BuyLeesburg, VA, US
serp_jobs.job_card.full_time
Retail Sales Specialist - Appliances.As a Retail Sales Specialist in our appliances department, you'll engage with customers to learn their needs, provide excellent service, perform product demos a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Full Time Retail Merchandising Specialist

Full Time Retail Merchandising Specialist

Jobs for HumanitySpringfield, VA, US
serp_jobs.job_card.full_time
Full Time Retail Merchandising Specialist.The purpose of the Elite Retail Merchandising Specialist is to be a full time dedicated BDS Rep conducting break-fix, installation, and ad-hoc maintenance ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Specialist, Retail Systems

Senior Specialist, Retail Systems

Scout MotorsWashington, DC, US
serp_jobs.job_card.full_time
Senior Specialist, Retail Systems.Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. One that forged the path for future generations of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days