Principal Learning Partner

Principal Learning Partner

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations : Austin, TX

About the Role

At Cloudflare, we are on a mission to help build a better internet. Our Learning and Development team looks to help all employees build the career of their dreams by providing tools and resources for all employees to grow and develop in the skills critical for success.

We're looking for a Principal Learning Partnersomeone who can scale smart, useful learning across the company. You'll focus on implementing and improving what already exists, identifying gaps, and creating or sourcing solutions that stick. This isn't about running learning events. It's about building programs that help people perform, grow, and leadno matter their role.

What You'll Do

• Scale our current learning programs thoughtfullymaintaining what works, simplifying where needed, and adapting for different audiences and regions.
• Facilitate sessions that feel more like conversations than presentationsengaging employees at every level.
• Work directly with our Human Resource Business Partners and business leaders to identify real capability gapsand solve them in ways that don't always mean more training or workshops.
• Measure the impact of programs regularlyusing feedback and data make smart, ongoing adjustments and prove a program's impact on driving the business forward.
• Design concise, high-utility learning content (live and on-demand) that people can actually use on the job.
• Use AI to improve content quality, personalize learning experiences, and extract insights from learner behaviorand help others across the company build the skills and confidence to do the same.
• Excellent project management skills and the ability to manage multiple initiatives simultaneously.

Examples of Desirable Skills and Knowledge

Must Be

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA / Veterans / Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via email at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.