Talent.com
Associate, IT Support - NJ

Associate, IT Support - NJ

ConnectiveRxWhippany, NJ, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Magnit Direct Sourcing on behalf of ConnectiveRx is currently hiring for an Associate, IT Support rolefor a temporary assignment in Whippany, New Jersey

The Associate, IT Support Technician, works on the Infrastructure Operations Team within IT Infrastructure. This position is primarily a hands-on role that will install, troubleshoot, and repair computer systems, hardware, off-the-shelf (OTS) software, and computer peripherals. This person's primary responsibilities include On-Boarding, Off-Boarding, resolving internal user problems, and ensuring the correct operation of personal computers. This person will maintain proper documentation of all equipment and procedures and log all work within the company's incident and problem management system. This position must work closely with business users, Application Development personnel, and peers in IT Infrastructure to support ConnectiveRx business operations.

What You Will do :

  • Perform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A / V) equipment, for all internal users, both on-site and remote.
  • Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment.
  • Image, configure, and deploy Windows 10 workstations.
  • Troubleshoot Microsoft Office 365, Adobe Acrobat, Call Center software Five9, and other proprietary software as needed.
  • Proactively troubleshoot production issues as needed and identify and capture root causes, action items, and lessons learned after all incidents and infrastructure events.
  • Enforce company security procedures and policies by ensuring all workstations meet security guidelines.
  • Work to meet all Service Level Agreements (SLAs) for production systems.
  • Assist the extended IT Infrastructure Team as needed.

What We Need From You :

  • Associate - 0 to 2 years supporting IT Infrastructure functions
  • Windows 10 workstations, printers, and basic networking.
  • Healthcare IT Infrastructure and HIPAA compliance experience a plus.
  • Solid understanding of desktop systems and OTS applications.
  • Excellent hardware skills with an understanding of Dell & Lenovo laptops, peripheral equipment, printers, basic networking, and other competencies to resolve issues promptly.
  • Support of Apple Macs and mobile devices in a corporate environment is a plus.
  • Excellent customer service skills.
  • Ability to troubleshoot and fix Tier 1 & 2 IT-related issues.
  • Excellent knowledge of Windows 10, Active Directory, Group Policy, DNS, and DHCP.
  • Good knowledge of cloud-based infrastructure support tools and technology.
  • Strong written & verbal communication; attention to detail; strong organization skills; ability to manage multiple priorities well; calm under pressure; ability to provide support outside of regular business hours as needed.
  • Bachelor's degree or higher in Computer Science or Engineering. MCSA, A+, Net+ certifications preferred."
  • Magnit is an equal opportunity employer, and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

    QUALIFICATION / LICENSURE

    Work Authorization : US Citizen

    Preferred years of experience : 1 years

    Travel required : No travel required

    Shift timings :

    serp_jobs.job_alerts.create_a_job

    It Support • Whippany, NJ, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Associate Attorney

    Associate Attorney

    JobotTinton Falls, NJ, US
    serp_jobs.job_card.full_time
    Associate Attorney : General Liability Defense, Growing Firm, Excellent Benefits, Bonus, 401K!.This Jobot Job is hosted by : Patrick Murphy. Are you a fit? Easy Apply now by clicking the "Apply N...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    IT Information Management Summer Internships - Branchville, NJ (Hybrid)

    IT Information Management Summer Internships - Branchville, NJ (Hybrid)

    Selective InsuranceBranchville, NJ, United States
    serp_jobs.job_card.full_time
    At Selective, we don't just insure uniquely, we employ uniqueness.Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior IT Support Analyst

    Senior IT Support Analyst

    VirtualVocationsPaterson, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior End User Computing Analyst.Key Responsibilities Provide IT support services for desktop / laptop hardware, software, peripherals, and business applications Proces...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    IT Support Technician

    IT Support Technician

    VirtualVocationsElizabeth, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Support Technician to join their Operations team.Key Responsibilities Receive, triage, and analyze IT service requests and incidents, providing onsite and remote su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Application Support Team Lead

    Application Support Team Lead

    VirtualVocationsHamilton, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an Application Support Team Lead (NextGen).Key Responsibilities Lead and mentor a team of Application Support Specialists, ensuring adherence to protocols and performance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior IT Support Specialist

    Senior IT Support Specialist

    VirtualVocationsElizabeth, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior IT Support Engineer.Key Responsibilities Act as a senior technical resource within IT Support, resolving complex issues and improving processes Provide high-tou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. IT Technician

    Sr. IT Technician

    Beacon Specialized LivingPrinceton, NJ, US
    serp_jobs.job_card.full_time
    Beacon is a successful and national behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Menta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    IT Support Specialist

    IT Support Specialist

    VirtualVocationsPaterson, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Support Specialist I to provide exceptional customer support and technical assistance.Key Responsibilities Serve as the initial point of contact for all incoming cu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior IT Support Engineer

    Senior IT Support Engineer

    TEKsystemsNew York, NY, United States
    serp_jobs.job_card.full_time
    Our Client engages in a range of activities, including investment management for the family, and provides management and operational support, including Finance, Legal, Human Resources, and Informat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Technology Integration Associate

    Technology Integration Associate

    VirtualVocationsElizabeth, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technology Integration Associate responsible for managing IT onboarding and support for new providers. Key Responsibilities Manage concurrent IT implementation projects ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Brooklyn Desktop Support Technician

    Brooklyn Desktop Support Technician

    TEKsystemsNew York, NY, United States
    serp_jobs.job_card.full_time
    We are seeking a highly capable and self-sufficient Desktop Support Technician to join our IT team on the evening shift.This role is critical in maintaining end-user support and ensuring smooth IT ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Associate Technical Support

    Associate Technical Support

    VirtualVocationsNewark, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an Associate Technical Support (TSE).Key Responsibilities Provide exceptional customer service and resolve customer concerns in a timely manner Document interactions and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    IT Desktop Support Engineer

    IT Desktop Support Engineer

    VirtualVocationsHamilton, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Integration Desktop Engineer - "White Glove" L1.Key Responsibilities Build, configure, and ship new integration devices while managing returns and asset records Pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior IT Manager

    Senior IT Manager

    VirtualVocationsYonkers, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior IT Manager to lead IT operations and manage strategic IT projects.Key Responsibilities Lead IT support operations, ensuring timely and high-quality assistance fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior IT Engineer

    Senior IT Engineer

    VirtualVocationsElizabeth, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior IT Engineer (IAM).Key Responsibilities Design and standardize the IAM lifecycle and associated workflows for employee accounts Drive automation and manage workf...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Helpdesk Manager

    Helpdesk Manager

    VirtualVocationsHamilton, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Helpdesk Coordinator to lead their internal IT support function.Key Responsibilities Supervise and mentor IT Support Agents while managing helpdesk operations Oversee ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Associate Support Technician

    Associate Support Technician

    VirtualVocationsElizabeth, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an Associate Support Technician to provide technical support for internal users.Key Responsibilities Install, configure, maintain, and troubleshoot device and application...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Solution Owner for IT Applications

    Solution Owner for IT Applications

    VirtualVocationsHamilton, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Solution Owner for Customer Support IT Applications.Key Responsibilities Act as the primary IT liaison for Customer Support, identifying and shaping new business initia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days