Senior Project Manager Healthcare SaaS Implementation (Behavioral Health Focus)

Senior Project Manager Healthcare SaaS Implementation (Behavioral Health Focus)

Who We Are

NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care.

While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow.

What We Do

We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.

We build more than just engaging digital health tools for self-care : we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem.

How We Do It

The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.

We are seeking an experienced Senior Project Manager to partner with Client Success Executives to execute goal-driven implementations with two key priorities : 1) Minimizing actual time from kickoff to go-live and 2) Accelerate client time-to-value to drive our expansion target while maintaining 100% gross revenue retention.

Key Responsibilities :

• Lead Complex Enterprise Implementations : Manage EHR integrations, BHIQ data offerings, and population health programs with focus on
• Drive Time-to-Value Acceleration : Apply best practices while continuously optimizing implementation efficiency through iterative improvement and innovation
• Strategic Client Partnership : Collaborate with Client Success Executives and respective SMEs to align implementations with client business goals and identify expansion opportunities
• Change Management Leadership : Implement adoption strategies that drive provider engagement, screening rates, and sustained platform utilization from day one
• Cross-Functional Coordination : Work with Clinical Growth Support, Technical Support, and Product teams to deliver integrated healthcare solutions
• Process Innovation : Lead collaborative problem-solving to optimize new offerings (BHIQ, advanced EHR integrations) in our growth environment

Required Qualifications :

Highly Preferred :

What You'll Bring :

Success Metrics :

Company Benefits

Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.

What We Believe

NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

As a HIPAA compliant organization

All team members shall :