DFS-Element-000016-Data Center

The Data Center Hands and Feet Support Engineer provides on-site physical support in the data center environment. This role acts as the remote hands for engineering teams, assisting with equipment installations, troubleshooting, maintenance, and ensuring uptime for critical systems. The ideal candidate is detail-oriented, technically competent, and comfortable working in fast-paced and controlled environments.

Key Responsibilities :

Hardware Support :

• Perform racking, stacking, and decommissioning of servers, network, and storage equipment.
• Replace hardware components such as hard drives, memory, power supplies, and cables.
• Label, inventory, and document all hardware changes.

Physical Infrastructure Maintenance :

Troubleshooting & Incident Support :

Monitoring & Documentation :

Required Skills and Qualifications :

Preferred Qualifications :

Work Environment :

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and / or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies : medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.