Medical Practice Manager

Job Description

Job Description

Come Join Our Team! We Are Hiring!

We are currently hiring an experienced Medical Practice Manager in Milwaukee, WI. This is a full-time position that does not require working late nights, weekends, or holidays.

Why Progressive Community Health Centers?

Founded in 1999, Progressive Community Health Centers is an independent non-profit organization that operates four clinic locations in Milwaukee, Wisconsin. More than 100 employees support our agency's mission to improve the health and quality of life of the community by providing culturally competent services that address identified needs. We provide high quality, comprehensive care to roughly 16,000 patients annually, a majority of who are low-income. No one is ever turned away from our clinics based on insurance status or ability to pay. We value a patient-centered philosophy and provide range of services that include family medicine, internal medicine, women's health, urgent care, dental, radiology and integrated behavioral health. We also offer supportive services such as case management, health education and benefits enrollment.

Summary

The Medical Practice Manager is responsible for the day-to-day operational management of our clinical site(s). This position ensures smooth clinic operations, patient-centered service delivery, regulatory compliance, and team development in alignment with the organization's mission and values.

Responsibilities

Oversee daily operations of the health center, including staffing, scheduling, patient flow, and facility management.

Ensure compliance with FQHC, HRSA, federal, state, and local healthcare regulations.

Collaborate with providers, nurses, and administrative staff to maintain high-quality patient care and safety standards.

Monitor and improve key performance indicators (KPIs), including patient satisfaction, access, and operational efficiency.

Lead, coach, and evaluate front-line staff, fostering a culture of accountability, respect, and teamwork.

Manage budgets, expenses, and resources effectively to support financial sustainability.

Support implementation of quality improvement initiatives and practice transformation efforts.

Serve as a liaison between clinical staff, leadership, and external partners to advance organizational goals.

Requirements

Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred).

Minimum 3–5 years of progressive management experience in a healthcare setting, preferably within an FQHC, community health center, or outpatient clinic.

Strong knowledge of healthcare regulations, compliance, and clinic operations.

Demonstrated leadership skills with the ability to motivate and develop diverse teams.

Excellent organizational, problem-solving, and communication skills.

Proficiency in electronic health record (EHR) systems and Microsoft Office Suite.

It is mandatory that all employees, employed providers and volunteers are vaccinated. All hired candidates must submit proof of vaccination prior to their orientation. This is a mandatory requirement for Progressive Community Health Centers. The purpose is to minimize exposure to and transmission of the influenza virus in the workplace by providing occupational protection to employees and thereby preventing exposure to members of the community, which we serve.

Equal Employment Opportunity : Progressive Community Health Centers is an equal opportunity employer and will not discriminate against employees or prospective employees on basis of age, race, creed, color, religion, marital status, sex, national origin, ancestry, citizenship, sexual orientation, disability, arrest and / or conviction record, military status, protected veteran status, or any other characteristic or status protected by law.