Junior Onboarding SpecialistVirtualVocations • Lansing, Michigan, United States
Junior Onboarding Specialist
VirtualVocations • Lansing, Michigan, United States
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A company is looking for a Junior Customer Onboarding Specialist.
Key Responsibilities
Act as the primary point of contact for client queries during the onboarding process
Provide Zoom onboarding support to ensure a smooth transition for clients
Maintain communication with clients and escalate queries to relevant team members
Required Qualifications
Native English speaker or at least professional level
Proven experience in a Customer Onboarding or Customer Success role
Familiarity with DeFi or Crypto is an added advantage
Experience with word-processing software and spreadsheets (e.g., Google Suite)
Knowledge of online calendars and scheduling (e.g., Google Calendar)
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Onboarding Specialist • Lansing, Michigan, United States
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