Manager, IT ERP Systems (St Louis)

Manager, IT ERP Systems

Full-time employment opportunity with a dynamic and multi-faceted resource for economic development in the St. Louis region. Since 1950, we have partnered with private and public organizations on hundreds of projects that have created thousands of jobs on both sides of the Mississippi River. BSD operates with a focus on making a positive impact on the region and the nation, better connecting the Bi-State area to the rest of the world. We are impacting neighborhoods, large and small, in Illinois and in Missouri, with investments that are shaped by our unique perspective of the region and its potential.

The Manager, IT ERP Systems is responsible for supporting and optimizing business processes across the Human Capital Management System (HCMS) and Financial division by managing Oracle ERP and third-party systems. This role will ensure seamless integration with external vendors and drives operational efficiency across key departments including Human Resources, Payroll, Benefits, Finance, Procurement, and Inventory. Starting Salary : $130 - $149K

Responsibilities

• Leads the Oracle E-Business Suite (EBS) Applications team in functional and technical aspects of application development, implementation, and support across Finance, Procurement, Inventory Management, and Human Capital Management System (HCMS) portfolios.
• Ensures continuity and stability of operations for all supported modules.
• Collaborates with business stakeholders to set clear expectations for requested enhancements.
• Creates detailed technical specifications for all enhancement requests.
• Provides hands-on support for Oracle EBS modules, including troubleshooting configuration and technical issues.
• Delivers both detailed and summarized updates to upper management and escalates project delays in a timely manner.
• Maintains transparency and alignment between developers and business teams regarding enhancement progress.
• Provides post-implementation support and implements approved changes.
• Ensures timely resolution of helpdesk tickets; triages issues and gathers relevant information before escalating to developers.
• Stays current with ERP application capabilities and best practices in Finance, Procurement, Inventory Management, and HCMS.
• Evaluates released patches and new functionalities, and presents recommendations to senior management and business stakeholders.
• Develops, implements, and maintains system user access procedures in partnership with business teams, ensuring audit compliance.
• Promotes adherence to organizational methodology across supported applications.
• Develops and maintains Standard Operating Procedures (SOPs) for supported modules in a centralized repository.
• Enhances documentation templates (e.g., requirement specs, technical specs, unit testing) and ensures all production deployments follow established change management workflows.
• Provides training and support to business users for newly implemented functionalities.
• Builds strong relationships with business teams and stakeholders by providing regular status updates on change requests, application enhancements, ticket SLA performance, requisitions, vendor deliverables, and capital project progress, ensuring transparency and accountability across projects.
• Collaborates with Infrastructure, Application, and other IT teams to ensure successful execution of joint projects.
• Identifies areas for operational efficiency and implements improvements in collaboration with business partners.
• Manages and monitors the performance of direct reports, including goal setting, performance reviews, staffing recommendations, and professional development; balances support and development priorities for direct reports.

Knowledge, Skills, & Abilities

Education

Field : 6 years of related professional experience : with at least 2 years of management or project management experience.

Compensation Disclosure : Bi-State Development is committed to ensuring all employees are compensated fairly. The salary range provided reflects our current expectations for this position. However, final base salary or offer may vary depending on several factors, including skills, qualifications, experience, business needs, and budgetary considerations. Bi-State Development is an equal opportunity employer.