Collision Customer Service Representative- Rivertown Toyota Collision CenterGroup 1 Auto • Phenix City, AL, United States
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Collision Customer Service Representative- Rivertown Toyota Collision Center
Group 1 Auto • Phenix City, AL, United States
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job_description.job_card.job_descriptionCustomer Interaction : Greeting customers, answering incoming phone calls and assisting customers with inquiries, ensuring a positive and professional experience. Vehicle Check-in : Greet customers as they arrive, check in their vehicles for collision services, and record all necessary information. Documentation : Take detailed photos of vehicles upon arrival to document their condition for collision repair records. Status Updates : Provide customers with timely updates on the progress of their vehicle repairs, addressing any questions or concerns they may have. Proficient at operating a personal computer including Microsoft Office : E-mail, Excel and Word. Ability to work independently and be self-motivated. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Strong attention to detail. Ability to work well in a process driven environment. Outstanding communication skills, both verbal and written. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record. All applicants must pass pre-employment testing to include : background checks, MVR, and drug testing in order to qualify for employment
Overview :
Rivertown Toyota Collision is part of fast growing Group 1 Automotive , a leader in automotive retail and we are looking to add a qualified Collision Customer Service Representative to our team.
Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits :
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Responsibilities :
Qualifications :
Group 1 Automotive is an Equal Employment Opportunity employer.
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Customer Service Representative • Phenix City, AL, United States
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