Human Resources Business Partner

Overview

The Human Resources Department's mission is to support our customers in accomplishing their missions by attracting and retaining a highly skilled and diversified workforce that is compensated and rewarded for its effort in an equitable, safe and responsible work environment. Our mission is accomplished within existing resources, in an environment of change, with integrity, and in a manner that is consistent with the City's policies, Code of Ethics, merit system principles, and federal and state laws. We are responsible for recruitment and testing, classification and compensation, training, benefits administration, and workforce relations.

The City of Richmond Core Values : Community Centric Service; Unity; Respect; Innovative; Trust; Accountability.

The Human Resources - Business Partner supports the citywide performance and career management process and serves as a trusted advisor for employees and managers. Acting as an employee advocate and change agent, the HR Business Partner will be aligned to specific business units and responsible for being a contact for all employee relations matters. The HR Business Partner works collaboratively across multiple HR functions to help navigate and manage the employee life cycle. The Human Resources Business Partner is responsible for updating and maintaining all employee data and information and serving as a centralized point of contact for employees, ensuring an effective backend operation with seamless collaboration across multiple departments and HR functions. By providing excellent HR service to employees, the HR Business Partners team helps increase employee productivity and retention. The HR Business Partner team is responsible for all administrative and operational HR functions, onboarding / offboarding, policies, procedures, performance management, training, employee relations and assistance, career management, new hire onboarding, employee terminations, and succession planning.

Essential Job Functions, Responsibilities, Duties

• Supports HR programs, policies, procedures, structures, processes and technology
• Supports successful completion of approved initiatives on time and within budget
• Maintains employee satisfaction and retention strategies for performance and career management
• Supports a citywide performance management process
• Works proactively with City Attorney's office to mitigate employee relations / EEO risks
• Ensures employees are completing all relevant training
• Leverages workforce insights and analytics to focus leaders on relevant people management issues while assessing potential strategies and solutions
• Executes strategic plans and program initiatives, including talent acquisition and workforce planning
• Manages a high degree of sensitive and confidential employee and management information
• Maintains efficient workflow for all onboarding and offboarding of City of Richmond employees
• Maintains all employee data in HRIS to ensure accuracy and timeliness of updates
• Ensures the accuracy of employee payroll and personal income tax in accordance with policies and guidelines
• Maintains employment verifications for current and former employees
• Supports and guides employees with general HR inquiries and requests
• Develops and maintains employee satisfaction
• Maintains highly sensitive and confidential employee data and information
• Maintains HR Service Level Agreement (SLA)
• Maintains seamless onboarding and offboarding processes
• Adopts a growth mindset with a focus on continuous improvement
• Seeks opportunities to create efficiencies and add value based on unique workforce needs
• Regularly reviews and evaluates the effectiveness of HR programs in the area of responsibility. Suggests modifications to maintain value and relevance
• Stays abreast of changes in laws, regulations, policies and programs relevant to employee relations and employment practices, ensuring adherence to legal requirements and personnel policies
• Regularly reviews Human Resources policies, procedures and processes as business or legislative and suggests changes as required
• Works strategically and collaboratively across departments and agencies
• Anticipates future needs and assesses administrative concerns
• Invests time in coaching, mentoring, supporting, and developing employees and managers to achieve desired performance and career outcomes
• Leverages technology to increase productivity and efficiencies
• Performs all additional related duties and responsibilities as required

Knowledge, Skills and Abilities

Required Qualifications

Required Certifications / Licenses

Preferred Qualifications

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