Job Description
Job Description
Description : I. POSITION PURPOSE
Responsible to greet and seat customers and provide menus
II. ACCOUNTABILITIES
- Greet all customers with a friendly, cheerful and helpful attitude and in an efficient manner as well as acknowledging them as they leave with a proper “good bye”
- Provide excellent customer service
- Present a neat, clean, professional and polished appearance, wearing the proscribed attire for this position
- Seat customers accordingly while providing menus and ensuring that tables are properly set up
- Prepare floor plan and reservation cards
- Stuff menus
- Regularly inspect all front- and back-of-the-house service areas and equipment to ensure that sanitation, safety, energy management, preventive maintenance, and other standards of the department are met
- Other duties as assigned
III. MINIMUM REQUIREMENTS
HS Diploma or GEDExperience that is directly related to the duties and responsibilities specified preferedOr any similar combination of education and experienceDemonstrated polished, professional appearance and presentationDemonstrated organization and coordination skills and ability to meet deadlines and ability to multi-task in a sporadic, fast-paced environmentAbility to enforce policies while maintaining a high professional demeanorAbility to maintain quality and safety standardsExcellent administrative and mathematical skillsStrong reasoning ability and critical thinking skillsDemonstrated strong oral and written communication skills to a wide variety of constituentsExcellent interpersonal / relationship -building skillsProven record of providing excellent internal and external customer serviceRequirements :
IV. Physical Demands and Work Environment
Must be able to sit, stand, walk, squat, kneel, bend, stoop, climb, walk on rough ground and lift up to 10 poundsMust be able to handle hot and cold interior and exterior conditionsIndependent mobility