Job Description
Job Description
Benefits :
- Dental insurance
- Employee discounts
- Health insurance
- Vision insurance
- Wellness resources
Delivery Office Clerk
Our Delivery Office Clerks are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused on providing our customers with the best experience possible. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and deliveries.
We have a great benefits package consisting of :
Health Insurance - Affordable health insurance with the two plan options : PPO 2000 or HSA 3000Dental Insurance - Affordable dental insurance with NO waiting period.Vision Insurance - Quality vision coverage for very little cost.Life Insurance - $10,000 Life Insurance Policy paid in full by the company.401K Plan - All administrative fees are paid by the company.Paid Time Off - Competitive paid time off policies.Employee Discount - Generous employee discount on ALL merchandise.As a Delivery Office Clerk you will :
Perform data entryCoordinate with warehouse team and delivery trucksAct as a liaison between the customer, sales and delivery teamsField inbound calls and answer any customer questionsMonitor trucks on Package AI computer systemMaintain accurate files and processes in order to maximize productivityOther duties as assignedQualities and skills we are looking for :
Excellent verbal and written communication, and listening skillsBasic reading and comprehension skillsBasic numerical reasoning skillsDemonstrated knowledge of computer softwareExcellent organizational skillsOutstanding customer service skillsPhysical Demands :
Ability to sit, stand, bend, stoop, and reach regularlyEducation and Experience :
High school diploma or equivalent combination of education and experiencePrevious clerical experience preferred