Salesforce Technical Analyst

Droisys • Saint Louis, MO, US

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Direct message the job poster from Droisys

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human / tech interaction.

Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters.

Here are the job details

Position : Salesforce Technical Analyst

Location : St Louis, MO (Onsite)

Duration : Long Term

Visa : Any

Mode of Interview : Video

If you're open to learning more, I'd love to set up a short call at your convenience. Please let me know a good time for you this week.

Summary : We are looking for a detail-oriented and technically proficient Salesforce Technical Analyst to join our team. In this role, you will be responsible for analyzing business processes, gathering requirements, and translating them into technical specifications for Salesforce solutions. You will work closely with business stakeholders, Salesforce developers, and administrators to ensure that solutions are scalable, efficient, and aligned with business goals.

Responsibilities :

Serve as the primary liaison between business stakeholders and technical teams for Salesforce-related initiatives.
Gather, document, and analyze business requirements and translate them into clear, detailed functional and technical specifications.
Assist in the design and configuration of Salesforce solutions, including custom objects, flows, validation rules, and page layouts.
Work with Salesforce developers to design and test custom Apex classes, triggers, and Lightning components when needed.
Coordinate and execute testing, including unit, integration, UAT, and regression testing.
Support ongoing Salesforce administration tasks including data quality, user support, and system maintenance.
Troubleshoot system issues and provide technical support for Salesforce users.
Monitor and evaluate system performance and propose improvements for scalability and efficiency.
Stay updated on Salesforce best practices, new features, and platform releases.

Required Skills and Qualifications :

6+ years of experience as a Salesforce Analyst, Business Systems Analyst, or related technical role.

Strong understanding of the Salesforce platform, including data models, security, automation tools (flows, process builder), and reporting.

Experience translating business requirements into technical solutions and user stories.

Familiarity with Salesforce declarative tools and basic understanding of Apex, Visualforce, and Lightning Web Components.

Solid understanding of software development life cycle (SDLC), Agile methodologies, and change management processes.

Strong communication and stakeholder management skills.

Experience with Salesforce Service Cloud, Sales Cloud, or Experience Cloud is a plus.

Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.

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Salesforce Analyst • Saint Louis, MO, US