Customer Service Representative

Openwork is currently engaged in a search to find a friendly and detail-oriented Customer Service Representative in Acworth, GA . In this fast-paced and rewarding role, you will be responsible for assisting customers by phone, email, and chat, ensuring a positive experience and providing exceptional service on behalf of a respected company known for its supportive and family-oriented culture. Apply today if you meet the qualifications listed below.

In a Customer Service / Call Center Representative job you’ll be responsible for :

• Answering inbound calls, emails, and chats in a professional and courteous manner.
• Providing accurate information about products, services, and company policies.
• Resolving customer concerns efficiently by listening, empathizing, and offering solutions.
• Processing customer orders, returns, and account updates.
• Documenting customer interactions and maintaining accurate records.
• Escalating complex issues to the appropriate department or supervisor.
• Meeting or exceeding performance goals related to call quality, response time, and customer satisfaction.
• Maintaining a positive, team-oriented attitude in a fast-paced environment.

What you’ll need :

Perks :

Work Location : In person (Acworth, GA)

Click Apply Now to be considered for this Customer Service / Call Center Representative job in Acworth, GA , or visit our website www.openwork.com

to explore other available opportunities.

About Openwork :

Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we’ve held a footing in for over 50 years. We believe there’s more to life than livelihood—but finding your dream career or team is a really good place to start. Our family of companies also includes QS Nurses and Aerospace Solutions .

Looking for your dream job or hire? Visit us at www.openwork.com

to say hello and start building your future—together.

EOE