Medical Front Desk Specialist

Job Description

Job Description

We are looking for a dedicated Medical Front Desk Specialist to join our team in the south, Minnesota metro. This contract position offers an excellent opportunity to work in the healthcare industry, providing essential support to patients and medical staff. The ideal candidate will possess strong organizational skills and a commitment to delivering exceptional patient care. Responsibilities :

• Greet patients and visitors warmly, ensuring an exceptional first impression and a welcoming atmosphere.
• Manage patient scheduling efficiently, including rescheduling and appointment confirmations.
• Handle patient check-ins, verifying necessary documentation and ensuring accurate records.
• Answer phone calls and direct inquiries to the appropriate departments with courtesy and efficiency.
• Maintain and update patient information in the medical database, ensuring accuracy and confidentiality.
• Coordinate with medical staff to address scheduling conflicts or urgent patient needs.
• Utilize their software to manage appointments and maintain electronic medical records.
• Support front office operations, including handling correspondence and maintaining a clean reception area.
• Proven experience in a medical front office or receptionist role, preferably in a healthcare setting.
• Familiarity with patient scheduling processes and systems.
• Knowledge of basic medical terminology to support communication with patients and staff.
• Proficiency in using Epic software or similar medical record systems.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to multitask and stay organized in a fast-paced environment.
• High level of professionalism and a commitment to patient confidentiality.

If you are interested please apply with your most updated resume and call 953-831-6020 for additional details.