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Client Experience Specialist
Client Experience SpecialistVirtualVocations • Colorado Springs, Colorado, United States
Client Experience Specialist

Client Experience Specialist

VirtualVocations • Colorado Springs, Colorado, United States
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A company is looking for a Client Experience Specialist to empower nonprofits through technology.

Key Responsibilities

Lead onboarding for new clients, ensuring tailored implementation of software

Serve as the main point of contact for a portfolio of clients, conducting regular check-ins and addressing engagement

Host training sessions and create resources to enhance client understanding of the platform

Required Qualifications

2+ years of experience in client success, onboarding, account management, or customer service

Bachelor's degree or equivalent experience

Experience with SaaS tools or tech-enabled services

Proficiency with Google Suite, Intercom, and CRMs like ChurnZero or HubSpot

A genuine passion for helping others succeed and making a positive community impact

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Client Specialist • Colorado Springs, Colorado, United States

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