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AWS Connect Developer - 100% Remote
AWS Connect Developer - 100% RemoteMeritore Technologies • Plano, TX, US
AWS Connect Developer - 100% Remote

AWS Connect Developer - 100% Remote

Meritore Technologies • Plano, TX, US
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We are seeking a skilled and motivated AWS Connect Engineer to join our cloud engineering team. The ideal candidate will have hands-on experience designing and implementing scalable, secure, and high-performance solutions using Amazon Connect, Node.js, AWS Lambda, API Gateway, and event-driven architectures. You will play a key role in building intelligent contact center solutions and integrating them with enterprise systems.

Key Responsibilities

  • Design, develop, and maintain solutions using Amazon Connect for voice and chat-based customer interactions.
  • Build and deploy serverless applications using AWS Lambda, API Gateway, and Node.js.
  • Integrate Amazon Connect with backend systems and third-party APIs.
  • Implement event streaming and real-time data processing using Amazon Kinesis, Kafka, or EventBridge.
  • Develop and manage contact flows, Transfer Queues, Lex bots, and Lambda integrations within Amazon Connect.
  • Ensure solutions are secure, scalable, and compliant with industry standards.
  • Collaborate with cross-functional teams including DevOps, QA, and Product to deliver high-quality solutions.
  • Monitor and troubleshoot production issues, ensuring high availability and performance.

Required Skills & Qualifications

  • 10years of experience in software engineering with a focus on cloud-native applications.
  • Strong hands-on experience with Amazon Connect, including contact flows, routing profiles, and integrations.
  • Proficiency in Node.js and experience building RESTful APIs.
  • Experience with AWS Lambda, API Gateway, DynamoDB, S3, CloudWatch, and IAM.
  • Familiarity with event-driven architectures and tools like Amazon EventBridge, Kinesis, or Kafka.
  • Understanding of CI / CD pipelines, infrastructure as code (e.g., CloudFormation, Terraform), and DevOps practices.
  • Excellent problem-solving skills and ability to work in a fast-paced, agile environment.

    • Preferred Qualifications

  • AWS Certification (e.g., AWS Certified Developer – Associate, AWS Certified Solutions Architect).
  • Experience with Amazon Lex, Polly, or other AI / ML services in the AWS ecosystem.
  • Background in contact center technologies or customer experience platforms.
  • Knowledge of security best practices and compliance frameworks (e.g., HIPAA, PCI).

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Contract

    • Job function

  • Engineering and Information Technology

    • Industries

  • Software Development

    • Irving, TX

    Salary : $110,000.00-$135,000.00

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    Aws Developer • Plano, TX, US