Emergency Assistance and Pathway of Hope Case Manager

Job Objective : Coordinate social services activities for the corps. Provide direct assistance and / or referral to clients in need based on established criteria; assess all families with minor children for eligib ility in the Pathway of Hope ( POH ) program. Deliver all POH services usi ng the strength-based case management model to families with a desire to take action to break the cycle of crisis and change the trajectory of their lives

Essential Functions :

Emergency Assistance

Client Assistance

• Interview clients to determine need
• Determine if client qualifies for EA or POH services based on current policies a n d regulations governing eligibility
• Develop client assistance plans
• Provide referrals to appropriate agencies / services when further assistance is needed
• Encourage clients to utilize community resources and instruct them on how to access such
• Maintain confidentiality of records and information
• A ssist with special events and seasonal programs, as requested

Record Keeping & Reports

Community

Pathway of Hope

Outreach and Engagement

Case Management

Information Management

Agency and Community Networking

Quality Assurance

Pathway of Hope Program Evaluation & Outcomes Measurement

Education and Training

Minimum Qualifications :

Education :

Experience :

Skills / Abilities :

Supervisor y Respons i b i lity :

This position has authority to recommend employment status changes of subordinate personnel, make disciplinary decisions and to formally evaluate performance of subordinate employees and volunteers.

Physical Requirements : Include sitting, walking, standing, bending, squatting, climbing, kneeling, and twisting on an intermittent or occasional basis; grasping, pushing, pulling, lifting objects up to 25 lbs.; reaching overhead. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Travel : Local travel for home and community based meetings and visits on a weekly basis.

Driving : P osition require s employee to possess a valid driver's license and be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Working Conditions : Work is performed in a typical office environment and in the community . This f ull-time position may requir e some weekend and evening work.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army Mission : The Salvation Army, an international movement, is an evangelical p art of the universal Christian c hurch . Its message is based on the Bible . Its ministry is motivated by the love of God . Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and / or people without a college degree are encouraged to apply.