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Firm Administrator

Firm Administrator

GpacMadison, Wisconsin, United States
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We’re working with a dynamic and growing CPA firm with a team of 50 professionals who are passionate about providing top-tier service to our clients while fostering a positive, collaborative work environment. Their culture is a cornerstone of their success — they prioritize teamwork, support one another, and know how to have fun together with regular team outings and company events.

As they continue to grow, they're looking for a Firm Administrator to join their leadership team and help them elevate their operations to the next level. This is a key role for someone who thrives in a fast-paced, professional services environment and is excited to help shape the future of their firm.

About the Role

The Firm Administrator will lead the administrative and operational functions of the firm, working closely with the Partners and department heads. This position plays a vital role in ensuring smooth day-to-day operations, supporting our people and systems, and helping us scale effectively.

Responsibilities include :

Oversee daily operations of the firm and ensure efficient workflows across departments

Manage and support HR functions, including onboarding, employee relations, performance reviews, and benefits administration

Lead billing, invoicing, and timekeeping processes in coordination with the finance team

Partner with technology vendors and internal teams to ensure systems are current, secure, and support productivity

Develop and implement firm policies, procedures, and best practices

Support Partner group with scheduling, internal communications, and project tracking

Contribute to firm culture through planning team events, supporting employee engagement, and fostering a positive workplace

Qualifications

5+ years of administrative and operational leadership experience, preferably in a CPA firm, law firm, or consulting firm

Strong understanding of professional services operations, including HR, billing, and IT coordination

Excellent organizational and leadership skills

Proficient with business software and systems (e.g., Microsoft Office, accounting / billing platforms, HRIS systems)

Exceptional communication skills and a collaborative, team-first mindset

Ability to handle confidential matters with discretion

What We Offer

Competitive salary : $100,000 – $120,000

Supportive and friendly team culture

Regular company outings and events

Opportunities for professional development

Flexible work arrangements (if available)

Comprehensive benefits package

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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Firm Administrator • Madison, Wisconsin, United States