We’re working with a dynamic and growing CPA firm with a team of 50 professionals who are passionate about providing top-tier service to our clients while fostering a positive, collaborative work environment. Their culture is a cornerstone of their success — they prioritize teamwork, support one another, and know how to have fun together with regular team outings and company events.
As they continue to grow, they're looking for a Firm Administrator to join their leadership team and help them elevate their operations to the next level. This is a key role for someone who thrives in a fast-paced, professional services environment and is excited to help shape the future of their firm.
About the Role
The Firm Administrator will lead the administrative and operational functions of the firm, working closely with the Partners and department heads. This position plays a vital role in ensuring smooth day-to-day operations, supporting our people and systems, and helping us scale effectively.
Responsibilities include :
Oversee daily operations of the firm and ensure efficient workflows across departments
Manage and support HR functions, including onboarding, employee relations, performance reviews, and benefits administration
Lead billing, invoicing, and timekeeping processes in coordination with the finance team
Partner with technology vendors and internal teams to ensure systems are current, secure, and support productivity
Develop and implement firm policies, procedures, and best practices
Support Partner group with scheduling, internal communications, and project tracking
Contribute to firm culture through planning team events, supporting employee engagement, and fostering a positive workplace
Qualifications
5+ years of administrative and operational leadership experience, preferably in a CPA firm, law firm, or consulting firm
Strong understanding of professional services operations, including HR, billing, and IT coordination
Excellent organizational and leadership skills
Proficient with business software and systems (e.g., Microsoft Office, accounting / billing platforms, HRIS systems)
Exceptional communication skills and a collaborative, team-first mindset
Ability to handle confidential matters with discretion
What We Offer
Competitive salary : $100,000 – $120,000
Supportive and friendly team culture
Regular company outings and events
Opportunities for professional development
Flexible work arrangements (if available)
Comprehensive benefits package
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Firm Administrator • Madison, Wisconsin, United States