Accuserve Solutions, Inc. is hiring: Customer Communication Specialist in RaleigMediabistro • Raleigh, NC, United States
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Accuserve Solutions, Inc. is hiring : Customer Communication Specialist in Raleig
Mediabistro • Raleigh, NC, United States
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A company is looking for a Customer Communication Specialist - PART TIME.
Key Responsibilities :
Serve as the first point of contact for insureds reporting a new property loss
Take inbound / outbound calls to collect claim details, verify information, and initiate next steps
Document conversations and progress accurately in the claims system while maintaining high service quality
Required Qualifications :
College degree or equivalent combination of education / experience required
Prior call center or customer service experience required (property claims or insurance preferred)
Availability to work evenings, weekends, or extended hours during high-volume or CAT events required
Reliable high-speed home broadband internet connection is required for remote work
Ability to utilize technology devices, software, and applications, with previous experience in Microsoft Office Suites preferred
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Is Customer Solution • Raleigh, NC, United States
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