Talent.com
Server / "Captain"

Server / "Captain"

Rally PickleballCharlotte, NC, USA
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

JOB TITLE : Server (" Ca ptain ")

REPORTS DIRECTLY TO : Venue Management

About Us .

Rally Entertainment is a leisure and entertainment company focused on cultivating connection through pickleball, exceptional food and drink, and competitive socializing experiences. We offer a modern twist on pickleball with innovative technology designed to keep players engaged, entertained, and excited to come back for more.

Starting with our flagship venue in Charlotte's Lower South End, Rally is reinventing recreation, and we're looking for enthusiastic, hospitality-oriented individuals to join our front of house team!

The Position.

At Rally, we call our servers "Captains" because they are the captain of the guest's experience. Captains greet guests with a genuine smile, build rapport throughout the visit , and ensure an enjoyable, best-in-class experience. As a Captain, n o one has a more significant impact on a guest's satisfaction than you. You bring the fun and the expertise , sharing your knowledge of the menu and the game with each group in your care. The Captain is responsible for exceeding guests' expectations by providing friendly and efficient guest service. Teamwork, enthusiasm, food and beverage knowledge, and the ability to c reate " Magic Moments" are critical components of this job .

What Y ou'll D o :

  • Greet guests with a smile and escort them to their pickleball court, or to a section / zone in the venue.
  • Assist guests in understanding and enjoying Rally's games, including the use of our unique on-court technology.
  • Explain service model to guests, including use of QR codes as a convenient alternative to order food and drink during their visit.
  • Anticipate guest pain points and strive to exceed expectations.
  • Follow all steps of service in a timely and friendly manner when taking orders and serving food and beverage.
  • Understand and follow food allergy procedures and special orders / restrictions.
  • Comply with all safety and sanitation guidelines and procedures.
  • Observe the rules of responsible alcohol service.
  • Get along with others and be a team player.

To Be Successful in This Role, You'll :

  • Be passionate about exceeding guest expectations and delivering "surprise and delight" moments.
  • Have excellent communication and interpersonal skills.
  • Thrive in a fast-paced environment where you must think on your feet.
  • Demonstrate integrity, respect for others, and an appreciation for diversity.
  • Possess a thorough working knowledge of POS register systems.
  • Stop at nothing to ensure a memorable guest experience.
  • Successfully complete alcohol awareness training.
  • Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Employee Handbook.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
  • Ability to stand and walk for an entire shift and move safely through all venue areas, which may include stairs, uneven or slick surfaces.
  • Work in a confined, crowded space of variable noise and temperature levels.

    • While experience and hard skills are important, cultural fit is critical. We expect all members of our team to embrace the values that set Rally apart from our peers. This means you demonstrate :

  • PROACTIVE EMPATHY . We seek to understand those around us , find shared connections, and respond with compassion and care.
  • FIRE IN THE BELLY . Not literally . This just means you're a go-getter who is fueled by passion, creativity, and grit .
  • LONG-TERM THINKING . We seek to build long-term relationships with our people and our community, and we recognize that this takes time, consistency , and discipline. We don't take short cuts. We do the right thing, even when no one is looking.
  • ASK BOLD QUESTIONS. We are curious and we seek to continuously grow, as individuals and as a company . We encourage ideas and innovation at all levels of the organization, and believe the best idea wins, no matter where it comes from.
  • MAGIC MOMENTS . We strive to deliver daily Magic Moments through exceptional service, authentic interactions, and the desire to surprise and delight each and every one of our guests .

    • Compensation Package Includes :

  • Hourly pay plus tips
  • Venue perks including meal and pickleball discounts
  • Fitness and Wellness benefits
  • Discounts on apparel and merch
    • serp_jobs.job_alerts.create_a_job

    Server • Charlotte, NC, USA

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Server

    Server

    Texas RoadhouseRock Hill, SC, US
    serp_jobs.job_card.full_time
    At Texas Roadhouse, we are a people-first company that just happens to serve steaks.Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and pre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Server

    Server

    LongHorn SteakhouseCharlotte, NC, US
    serp_jobs.job_card.full_time
    Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Kitchen Team Member / Cook

    Kitchen Team Member / Cook

    Buffalo Wild WingsMooresville, NC, United States
    serp_jobs.job_card.part_time
    In most jobs, everyone doesn’t spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, that’s just a Thursday night. This is the place to start the next phase of y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Therapy Team Leader (Clover)

    Therapy Team Leader (Clover)

    Encompass HealthClover, South Carolina, US
    serp_jobs.job_card.full_time +1
    Physical Therapy Team Leader Career Opportunity.Lead Impactful Physical Therapy at Encompass Health.Are you seeking a career that fulfills you professionally and personally, rooted in your heart an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Server

    Server

    The Club at LongviewWaxhaw, North Carolina, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Tip shares, FT / PT availability.As a server, you will provide a dining experience that exceeds our Members' expectations. You’ll help with menu selections, quickly refill beverages, and ensure food a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Veterinarian

    Veterinarian

    Animal League of Gaston Co. d / b / a / Gaston Low-Cost Spay / Neuter ClinicGastonia, North Carolina, United States
    serp_jobs.job_card.full_time
    We are seeking a skilled and compassionate Veterinarian to join our team.As a non-profit, we have the unique ability to assist you with paying off student loan debt after a prescribed number of yea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Server

    Server

    Pizza HutGranite Falls, NC, United States
    serp_jobs.job_card.full_time
    Position : Pizza Hut Team Member.Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -. Learn Your Position Inside and Out and Own the Guest Experience Everyday.F...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Server

    Server

    Eddie V'sCharlotte, NC, US
    serp_jobs.job_card.full_time
    For this position, pay will be variable by location.We cordially invite you to apply.Joining our team provides indulgent benefits including : . Medical, dental and vision coverage.Multiple insurance ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Host

    Host

    Dave & Buster'sConcord, NC, US
    serp_jobs.job_card.full_time
    Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Restaurant Shift Leader (Full-Time)

    Restaurant Shift Leader (Full-Time)

    Zaxby'sStatesville, NC, US
    serp_jobs.job_card.full_time
    As the team at Zaxbys expands, we're saving a seat for you!.To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Veterinary Assistant

    Veterinary Assistant

    Veterinary Practice PartnersClover, SC, US
    serp_jobs.job_card.full_time
    TotalBond Veterinary Hospital at Bethel is hiring a full-time Veterinary Assistant to work alongside our team of experienced veterinarians, skilled technicians, and devoted support staff to ensure ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Captain Banquet

    Captain Banquet

    Marvin, North Carolina, United StatesUSA, North Carolina, Marvin
    serp_jobs.job_card.full_time
    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Server

    Server

    Buffalo Wild WingsCharlotte, NC, US
    serp_jobs.job_card.part_time
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Server

    Server

    Olive GardenMonroe, NC, US
    serp_jobs.job_card.full_time
    For this position, pay will be variable by location.Our Winning Family Starts With You! .Check out these great benefits!. Flexible schedules to help you balance other life commitments (school, child...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Front of House Team Member

    Front of House Team Member

    LANDED - Concord, NCConcord, NC, US
    serp_jobs.job_card.full_time
    Talkin' Tacos is a lively and popular restaurant dedicated to serving authentic and mouthwatering Mexican cuisine.We take pride in providing a vibrant atmosphere where guests can enjoy delicious ta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Banquet Server

    Banquet Server

    The Club at LongviewWaxhaw, North Carolina, United States
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Job Description and Service Standards : .Food and Beverage Manager / Banquet Management.The following reflects basic service standards and job description for a Banquet Server at The Club at Longview.P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Server

    Server

    Cheddar's Scratch KitchenGastonia, NC, US
    serp_jobs.job_card.full_time
    For this position, pay will be variable by location.We want you to be the kind of Server you'd want to have.After all, you know that having a great Server can make or break the experience.So keep t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Server / Waiter

    Server / Waiter

    KabutoHuntersville, North Carolina, United States
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Kabuto in Huntersville, NC Lake Norman has a part-time / full-time opening for a Waiter / Server in an upscale Japanese Steakhouse. Our servers regularly make $450+ for 4 shifts (including weekends).P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Server

    Server

    Sheng RamenCharlotte, North Carolina, United States
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Japanese Ramen restaurant in Ballantyne area is seeking an experienced Part-time Server.Restaurant serving experience needed. Asian restaurant experience preferred.Candidates must be responsible for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Part Time Server

    Part Time Server

    Charlotte, North Carolina, United StatesUSA, North Carolina, Charlotte
    serp_jobs.job_card.full_time +1
    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days