A company is looking for a Customer Service Agent (Remote).
Key Responsibilities
Respond to inbound calls from existing customers
Process service requests such as adding / removing vehicles and drivers, and sending policy documents
Assist customers with questions regarding existing insurance policies and help retain policyholders
Required Qualifications
2+ years of experience in a call center environment
Ability to multitask and manage multiple competing priorities
Passion for helping others
Willingness to obtain a P&C license within 60 days of starting
Availability to work Monday to Friday from 3 : 30pm to 12am EST
Licensed Customer Service • Cedar Rapids, Iowa, United States