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Director of Delivery
Director of DeliveryVeilSun, Inc. • Denver, CO, US
Director of Delivery

Director of Delivery

VeilSun, Inc. • Denver, CO, US
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Job Description

Job Description

Director of Delivery

Hybrid / Preferred Location : Denver, CO

$150,000–$190,000 DOE

Exceptional Benefits

We are seeking a Director of Delivery to join our leadership team and lead our software development and consulting organization. The ideal candidate has a proven track record of managing and scaling delivery teams, strong communication and leadership skills, and the ability to balance strategic oversight with hands-on problem solving.

In this role, you will oversee all aspects of project planning and execution - including budgeting, scheduling, resource allocation, and risk management - while ensuring projects are delivered on time, within scope, and to the satisfaction of both clients and company leadership. You will work closely with cross-functional teams and clients, establish scalable and repeatable methodologies, and enforce quality standards through monitoring and reporting.

This is both a strategic and highly engaged role : as a member of the leadership team, you will help shape business growth while also being directly involved in client meetings, performance reporting, and problem-solving alongside managers and teams.

Essential Responsibilities :

Business & Leadership

  • Serve on the leadership team responsible for shaping business growth and company direction.
  • Own delivery performance metrics including utilization, margins, and client satisfaction.
  • Partner with leadership on planning, resourcing, and client account growth opportunities.

Hands-On Client & Prospect Engagement

  • Act as a client-facing leader by regularly joining client meetings, reviews, and prospect discussions.
  • Build strong client relationships that reinforce confidence in delivery and create growth opportunities.
  • Act as an escalation point for critical issues, ensuring quick, solutions-first responses.

    • Delivery Oversight & Governance

  • Stay deeply involved in project reporting and health metrics, proactively identifying risks and opportunities.
  • Standardize governance, methodologies, and delivery cadence across all projects.
  • Drive accountability through reporting dashboards, milestone reviews, and weekly check-ins.

    • People Leadership

  • Directly manage delivery team managers, coaching them to develop leadership skills and ensure consistent execution.
  • Mentor and retain top delivery talent across consulting, project management, and development.
  • Lead with a hands-on style — showing, not just telling, how problems should be solved.

    • Continuous Improvement

  • Use post-mortems, reporting, and trend analysis to refine processes and strengthen future delivery.
  • Champion innovation through low-code / no-code practices and agile approaches.
  • Drive initiatives that improve efficiency, profitability, and client experience.

    • Essential Duties :

  • Be in the details : Actively monitor reporting on budgets, KPIs, utilization, and client satisfaction.
  • Meet with clients and prospects regularly to reinforce trust, ensure alignment, and support sales opportunities.
  • Solve problems directly : Step in on escalations, troubleshoot delivery challenges, and help managers resolve blockers.
  • Review project health weekly including scope, budget, client expectations, and testing criteria.
  • Lead project governance cadence (internal reviews, milestone tracking, leadership updates).
  • Guide managers day-to-day , ensuring standards are met and projects stay on course.
  • Conduct project reviews with leadership , reporting on cost, schedule, and delivery outcomes.
  • Champion process improvements and ensure lessons learned are applied across future projects.

    • Qualifications :

  • 10+ years of experience in delivery leadership, including direct management of managers.
  • Proven ability to lead from the front — directly engaging with clients, prospects, and delivery teams.
  • Strong track record of improving delivery efficiency, profitability, and client satisfaction.
  • Experience monitoring and acting on delivery reporting, financials, and KPIs.
  • Executive-level communication skills with the ability to build trust at both C-level and team level.
  • Knowledge of software development and consulting, ideally including low-code / no-code platforms.
  • Bachelor’s degree required; PMP or advanced certification preferred.

    • Why Join Us?

    You’ll help set strategy and drive business growth, while also personally meeting with clients and prospects, reviewing reporting, solving problems, and guiding delivery managers day-to-day.

    We offer a competitive salary range of $150,000–$190,000, a comprehensive benefits package (medical, dental, vision, life, HSA, 401(k), PTO, holidays, sick time), and a dynamic hybrid work environment.

    Location : While this role can be performed remotely in the U.S., Denver, CO is highly preferred given the location of our leadership team.

    If you’re a hands-on leader who thrives on solving problems, engaging with clients, and scaling teams, we want to hear from you!

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    Director Of Delivery • Denver, CO, US