Field Support Engineer (On Site) North HoustonMcLane Intelligent Solutions • Houston, TX, US
Field Support Engineer (On Site) North Houston
McLane Intelligent Solutions • Houston, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_descriptionSupport resolution of issues escalated from Tier 1 support staff, working directly with users on timely resolution of issues. Support and document the initiation, execution, and closing activities for a program / project(s) and support activities. Ensure performance metrics are met or exceeded. Develop and maintain program support artifacts throughout the lifecycle of the initiative. Ensure constant and proactive communication with customers, team members, and subcontractors to actively mitigate any issues or concerns. Simulates and recreates user issues to resolve operational difficulties. Recommends system modifications, if required, to reduce user problems. Promote and encourage a “one team” attitude at all levels internally and externally. Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Provide Level-2 / 3 support and troubleshooting to resolve issues Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Prepare, Schedule, Coordinate and complete assigned projects Driven individual who loves technology Experience with Microsoft Products including Windows Desktop, Server and Microsoft 365 Experience with Active Directory Experience with virtualization platforms including VMware, Hyper V, Citrix, RDS Experience with network troubleshooting / configuration including basic configuration of managed switches and firewalls Excellent time management skills. Ability to problem-solve. Excellent verbal and written communication Skills Work on issues escalated in a timely manner Minimum 3-year hands on experience in a technical role or related working technical experience Minimum 3-year hands on experience with software and hardware troubleshooting ex : desktops, laptops, servers, email technologies, firewalls, switches, wireless, mobile devices. High school diploma or GED certificate; an associate or bachelor’s degree in IT, computer science, or a related field is preferred Network+, Security+, CCNA, MCP, MCSA,Azure, Microsoft 365, and Dynamics 365 preferred. English fluency required. Excellent oral, written, and interpersonal communication skills. Requires self-direction, tact, diplomacy, and a clear courteous and professional manner when dealing with clients. Efficient research, organizational and time management skills. Ability to prioritize tasks Ability to work in a team environment with a variety of professionals while also working independently, with minimal supervision. Detail-oriented; productive without compromising quality. High Energy Level and sense of humor essential. Experience with MAC iOS a plus Paid Vacation Amazing Health, Dental, Vision, and prescription insurance Short-term and long-term disability benefits 401K Flexible Spending Accounts Company provided Life Insurance
Do you have a great personality and really, genuinely enjoy using your experience and talent in helping businesses maximizing technology to do their jobs well? If the answer to these questions are yes then it’s you we are looking for! Join the team that has fun rolling up our sleeves in the name of making someone’s day better through technology.
What do we do?
McLane Intelligent Solutions (MIS) is a fast-growing , managed services provider located in Central Texas. We provide a broad range of outsourced IT services including design, installation, support, maintenance, and consulting to the Small / Medium Business market.
What we are looking for.
We have an immediate opportunity for a Support Engineer to join our talented team to look after the service and maintenance needs of our customers. As a Support Engineer, you will be required Troubleshoot, respond to service requests, and provide technical training on company equipment.
Why do you want to join us?
- Benefits - We have awesome health insurance and a great PTO policy.
- Growth - We work with each technician to help them become certified and advance in their knowledge of the field. We also promote from within because we believe in building our employees to be our future leaders.
- Extraordinary People and Culture - We pride ourselves on having great communication within our company. Each employee meets with their supervisor regularly to discuss their individual development.
- Values – Our company has five values that drive how we do business : Integrity, Service above Self, Work with Rigor at Work, Authentic Conversation, and Enjoy and be a Joy.
What this job does :
Requirements
Qualifications
Benefits
serp_jobs.job_alerts.create_a_job
Field Support Engineer • Houston, TX, US
Job_description.internal_linking.related_jobs
This role is responsible for traveling to customer sites to manage the commissioning of Petrotech Turbomachinery Control Systems, overseeing on-site activities, troubleshooting technical issues wit...serp_jobs.internal_linking.show_more
Army Anesthesiologists are critical to the preoperative care of Soldiers and their families; before, during and after surgery.
If you are a professional in the anesthesiology field and want to combi...serp_jobs.internal_linking.show_more
Why Guitar Center? Here's just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_more Why Guitar Center? Here's just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_more 
ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware.
The Sailors in the Submarine...serp_jobs.internal_linking.show_more Why Guitar Center? Here's just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_more ABOUT Explosive Ordnance Disposal (EOD) Technicians have expertise in the most conventional and unconventional explosives to ensure the secure disposal of explosive weaponry.They are on call to res...serp_jobs.internal_linking.show_more 
Supervisor : Construction Engineer.Hanwha Qcells USA Corp (Qcells USA), headquartered in Irvine, CA, specializes in providing utility-scale modules, solar photovoltaic (PV), and battery energy stora...serp_jobs.internal_linking.show_more
Customer Service | Business Development.Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding caree...serp_jobs.internal_linking.show_more
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more Why Guitar Center? Here's just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_more 
Note : The following job description is for a Commercial Construction Project Manager position based in.Candidates must be willing and able to travel to project sites across nearby counties while ma...serp_jobs.internal_linking.show_more
As a Field Support Engineer (FSE), this role will oversee the delivery of top quality, professional technical support to all customers who utilize Tait radio products and solutions.A significant po...serp_jobs.internal_linking.show_more
Full-time X-ray Field Service Engineer will provide superior customer service to various hospitals and clinics in the greater Houston area, as well as other cities such as Austin, San Antonio and D...serp_jobs.internal_linking.show_more THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career.
Challenging Work Feel inspired with great case di...serp_jobs.internal_linking.show_more 
Field Service Automation Engineer is responsible for providing top level service to Powell customers that will ensure repeat business and total customer satisfaction in the Automation space! He or ...serp_jobs.internal_linking.show_more ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware.
The Sailors in the Submarine...serp_jobs.internal_linking.show_more 
Blue Science is one of America’s largest, most experienced, and most awarded pool service companies.We service customers in all the major metro areas of Texas and Florida.Founded in 2007, Blu...serp_jobs.internal_linking.show_more
Engineer, Field
Petrotech, Inc. • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Active Anesthesiologist
United States Army • Iowa Colony, TX, US
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Guitar Repair Tech - Guitar Center
Guitar Center • Guy, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Guitar Repair Tech
Guitar Center • Thompsons, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Electronics Engineering
Navy • Nassau Bay, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Guitar Technician
Guitar Center • Thompsons, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Explosive Ordnance Disposal Technician
Navy • Dickinson, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Field Engineer
Qcells • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Call Center Representative
Cellular Sales • La Marque, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customs and Border Protection Officer
U.S. Customs and Border Protection • Fairchilds, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Guitar Repair Tech - Base Pay + Commissions
Guitar Center • Thompsons, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Field Engineer for West Tx. Area.
BUTLER-COHEN LLC • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Field Services Engineer
Tait North America • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Field Service Engineer
VXS Imaging • Stafford, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Reserve Entomologist
United States Army • Fairchilds, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Field Service Engineer - Automation
Powell Industries • Trammells, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Electronics Technicians
Navy • Tomball, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Pool Maintenance Technician Houston Z9 / Z10 - Performance Bonus!
Blue Science, LLC • Dickinson, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted