ServiceNow Developer (Service Portal & Scripting Focus)

Job Title : ServiceNow Developer (Service Portal & Scripting Focus)-

Location : Remote

W2 Opportunity

Work Authorization

: USC / GC / H4EAD

Overview :

We seek an experienced and highly motivated ServiceNow Developer to join our team. The ideal candidate will be a technical expert with a strong focus on enhancing the Service Portal user experience and implementing complex logic using core ServiceNow scripting tools. This role requires a developer who can translate business requirements into efficient, scalable, and robust technical solutions.

Key Responsibilities :

Service Portal Development : Design, develop, implement, and maintain the ServiceNow Service Portal, ensuring a modern, user-friendly interface and optimal performance across all devices.

Advanced Scripting : Implement and maintain server-side and client-side logic using various scripting methods, including Business Rules, Script Includes, Client Scripts, UI Policies, and Scheduled Jobs.

Technical Implementation : Configure and customize core ServiceNow applications, including workflows, forms, lists, and security policies.

Integration : Assist in the integration of ServiceNow with external systems using various integration technologies (e.g., REST / SOAP APIs).

Documentation and Testing : Create and maintain technical documentation, and conduct thorough unit and integration testing for all developed solutions.

Collaboration : Work closely with business analysts and stakeholders to understand requirements and deliver solutions that align with business goals.

Required Skills and Experience :

• Deep expertise in ServiceNow scripting :
• Business Rules (synchronous and asynchronous).
• Script Includes (defining reusable server-side functions).
• Client Scripts and UI Policies (managing client-side behavior).
• Scheduled Jobs (automating routine tasks).
• Strong understanding of the ServiceNow platform architecture and data model.
• Experience working with ITIL processes within the platform.
• Excellent problem-solving skills and attention to detail.

Preferred Qualifications :

ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA).

Familiarity with other ServiceNow modules (e.g., ITSM, HRSD, CSM).

Experience with Agile development methodologies (Scrum / Kanban).