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Inside Sales Engineer
Inside Sales EngineerIntegrated Cooling Solutions, LLC • Pensacola, FL, US
Inside Sales Engineer

Inside Sales Engineer

Integrated Cooling Solutions, LLC • Pensacola, FL, US
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  • serp_jobs.job_card.full_time
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Overview

We're a trusted commercial HVAC manufacturing representative firm that prides itself on responsiveness, problem-solving, and delivering the most thoughtful solutions. Our deep technical expertise and experienced service team enable us to deliver the best results for our partners and customers. We are the largest independent commercial HVAC representative firm in Florida. Our team is committed to the success of the owners, developers, contractors, engineers, and manufacturers we work with – we're all in this together!

Responsibilities

  • Support the sales team with estimating, design assistance, equipment sourcing, pricing, and forecasts.
  • Deliver technical presentations to customers, explaining product features, benefits, and applications.
  • Generate, follow up on, and qualify sales leads.
  • Prepare detailed quotations, negotiate sales terms, and manage service agreements.
  • Provide comprehensive pre- and post-sales technical support.
  • Assist in product and service selection based on customer requirements.
  • Manage customer relationships, ensure high satisfaction and address inquiries promptly.
  • Coordinate with engineering, production, and logistics to ensure timely product delivery.
  • Maintain accurate CRM records, track sales opportunities, and report on sales performance.
  • Collaborate with engineering and product development teams to meet customer needs.

Qualifications

  • Experience
  • Previous experience in the HVAC industry is not required; a technical sales or engineering background is relevant; professional certifications in mechanical engineering; familiarity with CAD software and other technical tools.

  • Proficiency with Microsoft Office Suite, CRM software, ERP systems, and other relevant technical tools.
  • Excellent verbal and written communication skills to effectively convey technical information and to interact with customers and team members.
  • Strong customer service skills to address inquiries and resolve issues.
  • Analytical skills to diagnose and solve technical problems.
  • Ability to identify sales opportunities and develop relationships with potential customers.
  • Regular interaction with customers via phone, email, and video conferencing.
  • Strong technical aptitude and ability to understand complex engineering concepts.
  • Ability to work independently as well as part of a team.
  • Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

    Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

    Voluntary Self-Identification

    For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information you do provide will be recorded and maintained in a confidential file. As set forth in Integrated Cooling Solutions's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

    If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows :

  • A "disabled veteran" is one of the following : a veteran of the U.S. military who is entitled to compensation under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
  • A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military during a war, or in a campaign or expedition for which a campaign badge has been authorized.
  • An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, participated in a United States military operation for which an Armed Forces service medal was awarded.
  • Voluntary Self-Identification of Disability

    Form CC-305

  • Page 1 of 1
  • OMB Control Number 1250-0005
  • Expires 04 / 30 / 2026
  • Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities and to measure our progress toward this goal. Completion is voluntary, confidential, and will not affect hiring decisions. For more information, visit the U.S. Department of Labor OFCCP website.

    Disability status questions and information are used for affirmative action and reporting purposes only.

    PUBLIC BURDEN STATEMENT : According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

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