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Assistant Manager

Assistant Manager

KnitWell GroupSaint Paul, MN, US
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Assistant Manager

Responsibilities will include : Providing exceptional client service, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Assistant Manager will refer all duties which require managerial experience and / or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).

Primary responsibilities / accountabilities include :

  • Embracing the company's values and setting an example through behaviors
  • Responsible for compliance to all company practices and procedures
  • Additional responsibilities as assigned by the Store Manager

Assistant Manager lead responsibilities include :

  • Supporting the business strategy and adjusting to effectively reach goals
  • Driving revenue by proactively managing the client experience while effectively performing Manager on Duty responsibilities
  • Utilizing tools to ensure a client-focused team environment
  • Driving volume and anticipating clients' needs while communicating store metrics and individual performance to motivate associates
  • Coaching associates on client interactions and performance to maximize productivity and capture client opportunities
  • Possessing keys to the store, performing opening and closing procedures in the absence of management
  • Assuming PIN and signature privileges for register functions requiring approval
  • Utilizing reports to make effective merchandising decisions and style the store to Division standards
  • Leveraging tools, assessing and taking action to drive operational excellence through Standard Operating Procedures
  • Ensuring optimal coverage and productivity in all areas of the store through scheduling appropriately
  • Completing daily tasks to ensure the store runs smoothly and meets all company standards and guidelines

    • Position requirements include :

  • Client service : ensuring that the client remains the top priority while balancing required tasks and overall store operations
  • Store operations and organization : ability to organize, delegate, prioritize assignments, and meet deadlines
  • Merchandising : knowledge of visual standards and techniques, and ability to implement and maintain within company's guidelines
  • Accuracy : ability to handle cash and provide change without error
  • Communication : communicating effectively with clients, members of management, business partners, and store associates
  • Schedule : flexibility in scheduling to meet the needs of the business, including evening and weekend shifts
  • Physical : ability to lift and carry up to 20 pounds occasionally

    • Educational requirements and experience include :

  • Minimum requirements : high school diploma or GED
  • Minimum six months sales associates experience with the company or equivalent experience with another retailer in a position of sales associate or higher
  • Part-time or full-time managerial experience preferred

    • Location : Store 3080-Twin Cities Premium Outlet-ANN-Eagan, MN 55122

    Position type : Regular / Full time

    Pay range : $16.20 - $19.45 hourly USD

    Equal employment opportunity : The company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the company's business.

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    Assistant Manager • Saint Paul, MN, US