CarelonRx Account Manager II

CarelonRx Account Manager II

The CarelonRx Account Manager II is responsible for retention and operational excellence that meets / exceeds client service and satisfaction goals for a complex book of business.

How you will make an impact :

• Cultivates / builds relationships with broker / consultant / client key decision makers through quality service.
• Influences and collaborates with internal partners to deliver best-in-class service including resolving operational issues, root cause analysis, and driving recovery efforts that directly influence account retention and growth.
• Executes client-specific operational deliverables including benefit set up, reporting, and project support as needed.
• Implements / manages contractual obligations including standard performance / operational guarantees and rebate strategies.
• Leverages data to track account performance and identify trends / opportunities for input / recommendations on client growth and retention strategies.
• Responsible for operational understanding of all Rx products and solutions.
• Supports implementation for new / existing clients and contract renewals.
• Trains / mentors lower-level Account Management staff.

Minimum Requirements :

Preferred Skills, Capabilities and Experiences :

For candidates working in person or virtually in the below location(s), the salary

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and / or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market / business considerations.

For URAC accredited areas, the following professional competencies apply : Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Job Level : Non-Management Exempt

Workshift : Job Family : SLS >

Sales - Field