Director of Training

Symple  Lending is an innovative  fintech company committed  to  revolutionizing  the  lending industry.

Our mission is to provide  seamless,  efficient,  and  accessible  lending  solutions.  We are now seeking a Director of Training that  will  ensure  our  sales  teams  have  the  skills,  knowledge, and confidence to succeed from day one.  The  Director  of  Training  is  responsible  for  leading  the  company’s  training  delivery  function, managing  a  Training  Manager  and  Training  Facilitator.  This  role  works  closely  with  Sales Leadership  and  the  Learning  &  Development  (L&D)  team  to  ensure  all  training  content  is current,  engaging,  and  aligned  with  business  goals.  This  is  a  leadership  role  that  balances  people management, operational oversight, and hands-on facilitation when needed.  Key Responsibilities :

• Oversee all new hire onboarding for sales hires, ensuring smooth ramp-up and performance readiness.  Collaborate with Sales Leadership to identify training needs and adjust programs accordingly.
• Lead, coach, and develop the Training Manager and Facilitator, ensuring consistent and high-quality training delivery.
• Ensure training is aligned with compliance and industry regulations for debt settlement.
• Monitor training KPIs (e.g., ramp-up time, retention, conversion rates) and implement improvements.
• Partner with L&D to ensure all training materials are up-to-date and accessible.
• Occasionally step in to deliver or co-facilitate training sessions as needed.
• Maintain an efficient training schedule to meet monthly hiring demands.
• Qualifications 5+ years in training leadership, preferably in high-volume sales environments.
• Direct experience in debt settlement or a similar financial services industry (required).
• Proven success managing training teams.
• Strong communication, presentation, and coaching skills.
• Ability to collaborate cross-functionally with Sales, L&D, and Operations.

Data-driven approach to training effectiveness and optimization.  Why Work for Symple Lending :