Part - Time Leasing Consultant
University PartnersParc View at Commonwealth, Richmond, VA, USjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionWill always include those specifically assigned by the immediate supervisor. Provide excellent service to all residents, prospects, and visitors to the community. Effectively lease apartments in accordance with occupancy goals. Follow Fair Housing Standards in all dealings with prospects and residents. Conduct outside marketing under the direction of the Assistant Manager and the Community Manager. Conduct the application review for each lease including credit and income verifications and background checks. Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures. Ensure the condition of leased apartments prior to move-in, including a final inspection. Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents. Complete all tasks necessary to successfully operate the leasing office. Specific Responsibilities : Daily Opening and Closing Procedures : Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas. Inspect bootlegs, banners, balloons, and brochures. Leasing : Greet prospects and show apartments and coordinate the leasing process. Maintain Guest Cards and maintain leasing notebook. Conduct outside marketing under the direction of the Assistant Manager and Community Manager. Applications : Enter prospect information into Entrata as directed by Assistant Community Manager. Follow up with applicant to retrieve any incomplete information. Lease Files : Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval. complete renewal effort tasks as necessary. TURN : Roommate Matching : Assist Assistant Community Manager with roommate matching processes and communication. Move-In Communication : Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during the Turn process. Move-In Process : Coordinate Move-In process with new residents. Confirm Resident Information in Entrata Qualifications : Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience. Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel. Excellent customer service, sales, and negotiation skills. Good communication and listening skills. Able to speak effectively before groups of customers or employees of organization. Able to read and understand lease documents. Able to be an effective team player and interact well with others. Organized and detail oriented. Effective time management skills. Able to maintain confidentiality. Able to work weekends or overtime as job requires. Education and Experience : High School diploma or General Education Degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience. Knowledgeable in Microsoft Word and Excel. Knowledge in Entrata preferred. Working Environment and Physical Demands : Check (□) one or more of the following that best describes the environment and types of exposures of the job : X Office environment X Outdoors environment _ Mechanical facility X Changing weather conditions _ Toxic or caustic chemicals _ Odors or fumes _ Electrical current _ Loud machine / Equipment noise _Above ground level _ Confining spaces Powered by JazzHR
Job Purpose :
- Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases.
In this position, Leasing Consultants are the community’s most important personnel as they can determine how well a community does in a very competitive marketplace.. Primary Duties and Responsibilities :
Pick up trash while carrying a trash bag and sparkle kit. Answer all phone calls, emails, and voicemails that come in throughout the day. Signage Inspection :
Review applications from applicants and provide information to Assistant Community Manager for verification. Leads :
Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit. Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication. Outside Marketing :
Once approved, send a copy to resident and file lease properly. Renewals :
In addition to completing lease packet at time of move-in :
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Leasing Consultant • Parc View at Commonwealth, Richmond, VA, US
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