Dispatcher

Dispatcher

Job Category : Technical

Full-time position available.

NorthWest EMS is a professional non-profit ambulance service covering the 911 medical services for 15 municipalities in Allegheny County as well as the Pittsburgh International Airport. NorthWest EMS responds to over 20,000 calls for service each year.

NorthWest EMS offers a diverse work environment under a progressive medical command system. Apply now to be considered for an exciting career with an agency that values employees and promotes professional development while providing excellent service to the community.

The EMS Dispatcher will be responsible for tasks including, but not limited to :

• Answering inbound calls promptly and politely
• Listening to the caller and determining what type of assistance they require
• Directing crew movement and allocation of emergency resources based on system status management
• Scheduling non-emergency transports and courtesy shuttle appointments
• Thorough documentation of each incident
• Preparation of daily run reports

Requirements :

Preferred :

Benefits :

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.