Job ID : 149077
JOB Title : OnBase Administrator / Developer IV
Department : Employee Trust and Funds (ETF)
Location : Madison, WI
Duration : 07+ Months Contract (likely to extend)
Interview Process : MS Teams virtual
Note : Must be a CURRENT WI resident. NO RELOCATION ALLOWED. Can work 100% remote or in the office.
Top Skills & Years of Experience :
- OnBase Certified System Administrator certification is required - at least 4 years
- OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification - at least 4 years
- OnBase WorkView Certification and OnBase Certified Application Programming Interface (API) Certification - at least 3 years
- Extensive knowledge of and on-the-job experience developing document types, keywords, queries, reports, forms, import processes, and Workflow solutions - at least 4 years
- Experience with Dashboard and Unity Forms development- at least 3 years
Description :
This is an electronic document management system Administrator / Developer position.This position plans, designs, develops, tests, implements, and modifies Electronic Content Management (ECM) solutions.This position is responsible for advanced OnBase administration and operational support, including platform and system incident / problem resolution, service and change request processing, and regular administration tasks and health checks to keep the client s OnBase systems running at optimal performance for our customers. Client s OnBase platform is hosted on Hyland s Cloud Offering.Under the general supervision of the Dev, Data, and Middleware Section Supervisor, this position will provide advanced OnBase Administrator / Developer technical leadership for complex ECM projects, which have a significant impact within for employers and members.This position performs systems analysis and provides advanced OnBase Administrator / Development services in the planning, development, and implementation of complex ECM projects.This position provides OnBase administration and consulting, and performs duties consistent with the client s strategic goals and objectives.This position proposes, creates, and implements solutions, standards, procedures, and guidelines for utilizing clients OnBase platforms and systems as part of a coordinated effort with the product owner, technical owner, SMEs, and OnBase Admins.End Users include a wide variety of clients professional and supervisory staff, as well as external partners, employers, and members. Work is multitasking in nature, self-initiated, and conducted independently.SAFETY RESPONSIBILITIES : Follow all client s safety guidelines and standards to maintain safe working conditions; report to supervisor all incidents, accidents and near misses that resulted or could have resulted in personal injury or personal injury of a co-worker; wear appropriate personal protective equipment in designated areas; offer safety and health suggestions to co-workers to reduce risk; and attend appropriate safety training sessions, as directed.
Knowledge, Skills and Abilities
Considerable knowledge of and experience in requirements gathering and solution analysisExperience planning, designing, testing, implementing, and modifying Electronic Content Management (ECM) solutionsOnBase Certified System Administrator certification is requiredOnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certificationOnBase WorkView Certification and OnBase Certified Application Programming Interface (API) CertificationExtensive knowledge of and on-the-job experience developing document types, keywords, queries, reports, forms, import processes, and Workflow solutionsExperience with Dashboard and Unity Forms development.Experience developing and implementing software in C# and / or Visual Basic.Demonstrated ability to write custom queries in SQL ServerExperience performing OnBase system upgradesAdvanced knowledge of and experience with resolving OnBase technical issues via utilization of debugging, research, and investigation techniquesExperience working in an agile development environment.Significant ability to understand and apply standard ECM concepts, practices, and proceduresAbility and judgement to perform job functions independentlyKnowledge of incident management and escalation proceduresExcellent written and verbal communication skills working with customers, peers, and agency leadership.Experience creating technical documentationAbility to work in a versatile environment with a team-oriented focusConsiderable skill and ability in the coordination of team members and business area expertsKnowledge of emerging technologies with a focus on electronic document management and related technology industry trendsExperience researching, proposing, applying, and implementing IT related procedures, standards, and guidelinesDemonstrated skill in problem resolution and technical support technologiesAbility to effectively provide information and training to customers, team members and other stakeholders.