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Field Service Engineer - Fuji SMT
Field Service Engineer - Fuji SMTCinter Career Services, LLC • Austin, TX, US
Field Service Engineer - Fuji SMT

Field Service Engineer - Fuji SMT

Cinter Career Services, LLC • Austin, TX, US
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Job Details

  • Job Title : Field Service Engineer
  • Client : Japanese Manufacturing Industry
  • Working Location : Austin, TX
  • Working style : On-site
  • Employment Type : Full-time / Non-exempt
  • Salary : $65-80K

Position Overview

The Field Service Engineer is responsible for the installation, maintenance, troubleshooting, and process optimization of Fuji Surface Mount Technology (SMT) automation equipment. This role requires a highly motivated individual with strong technical aptitude who can deliver exceptional service to customers while representing the company with professionalism and expertise.

What will you do

  • Equipment Installation & Commissioning : Perform on-site installation, configuration, and startup of Fuji SMT automation systems across North America. Execute system retrofits, upgrades, and custom equipment modifications.
  • Technical Support & Troubleshooting : Diagnose and resolve complex mechanical, electrical, software, and process-related issues. Provide advanced technical support both onsite and remotely, ensuring minimal customer downtime. Collaborate with Fuji's technical teams to escalate and resolve advanced engineering issues.
  • Customer Training & Support : Deliver structured operator and maintenance training for customer personnel. Advise customers on best practices for process optimization, preventive maintenance, and system efficiency.
  • Documentation & Reporting : Collect and analyze technical data for troubleshooting, reliability tracking, and process improvement. Prepare clear, detailed service reports, documentation, and feedback to customers and Fuji management.
  • Collaboration & Communication : Serve as a technical liaison between customers and Fuji engineering departments. Communicate effectively with both technical and non-technical stakeholders.
  • Required Qualifications & Skills

    Education & Experience

  • Bachelor of Science in Engineering (Mechanical, Electrical, or related field) preferred.
  • Experience with Fuji SMT equipment strongly preferred; other SMT / automation equipment experience considered.
  • Strong background in mechanical and electrical diagnostics, repair, and preventive maintenance.
  • Technical Skills

  • Proficiency with interpreting electrical schematics, mechanical drawings, and mechatronic system diagrams.
  • Solid understanding of Windows-based operating systems, software installation, and system configuration.
  • Familiarity with networking concepts and modern computing applications.
  • Soft Skills

  • Strong problem-solving abilities with a customer-first mindset.
  • Ability to work independently with minimal supervision while thriving in a team environment.
  • Excellent communication and interpersonal skills.
  • Flexibility to travel as required.
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