Management Analyst I

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Department of Public Safety - Access Integrity Unit

Job Class Code : 0392

Grade : 21 / Professional & Technical

Salary : $22.03-$30.82 / Hour (Salary includes 2.25% Stipend)

Opening Date : October 7, 2025

Closing Date : October 25, 2025 - 12 : 01am

Location : Augusta

The Department of Public Safety, Access Integrity Unit, is responsible for statewide training of all Criminal Justice Terminal Operators and auditing all State of Maine Law Enforcement agencies to assure compliance of federal and state laws, as well as regulations and other guidelines.

Primary responsibilities include :

• Maintain and monitor the METRO network and infrastructure for use across the State of Maine, including the ability to set authorization and access levels for users of the METRO, NLETS and NCIC systems.
• Assist with investigations of misuse of the METRO, NLETS and NCIC system, including recommendation of possible sanctions.
• Work with the courts and other partner agencies to validate and maintain the integrity of electronic warrants, bails, protection orders and any other information exchange interface in or out of the Maine METRO switch.
• Perform audits on other agencies accessing the NCIC system as required by CJIS Security Policy, including recommendation of possible sanctions.
• Assist with instruction and certification of potential users of the Maine METRO and NCIC systems, to include oversight of lesson plans and tests utilized during such training.
• Assist with access agreements between the Maine State Police and other partner agencies looking to access the METRO network.
• Represent the Maine State Police at various meetings, both through verbal and written communication, concerning matters impacting the METRO, NCIC and NLETS systems. Such meetings could include discussions on system interfaces, national meetings on NLETS or NCIC matters, or communicating with various other state agencies.
• Analyze data gathered, develop information and documentation, and consider solutions or alternative methods of proceeding in order to recommend organizational and system changes and modifications.
• Assist with the installation of new systems, confers with and trains agency staff, and conducts operational effectiveness reviews in order to ensure smooth system implementation and functioning.
• Develop and update manuals in order to outline performance methods, organizational policies and procedures, and system operations.

Skills or knowledge required :

This unit is responsible for training and auditing of criminal and non criminal justice agencies who access CJIS - Criminal Justice Information.

Minimum qualifications :

Six (6) years of education, training, and / or experience analyzing, evaluating, and / or developing improvements to organizational and / or managerial systems, programs, and practices.

Preference will be given to those applicants :

Are Maine Certified Terminal Operators with experience as an Emergency Communication Specialist

Are familiar with both the NCIC and Maine METRO manual.

Have experience writing technical training documents.

Have experience in training in a classroom setting.

Have experience managing.

Contact information :

Questions about this position should be directed to Myriah Cotter at 207-816-0841 or myriah.c.cotter@maine.gov

Benefits of working for the State of Maine :

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including :

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note : Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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