Sales Account Support Representative - Winston Salem

Job Description

Job Description

Description :

International Drilling Equipment is seeking a Sales Account Support Representative to join our team.

We are seeking a highly motivated and customer-oriented Sales Account Support Representative to join our dynamic sales team. In this role, you will provide essential support to the sales team, ensure seamless communication with internal stakeholders and customers, and maintain accurate records. Your efforts will contribute directly to the success of our sales initiatives in the assigned area, providing technical knowledge and administrative support to the lead sales manager to ensure the revenue goal achievement in the assigned area and the satisfaction of our customers.

IDE provides high-quality foundation equipment and drill rigs, backed up by client education and ongoing equipment servicing. We are a growing, family-owned business that prides itself on attracting and retaining the best people in the foundation drilling industry. Whether your specialty is equipment sales, equipment service and maintenance, management, or administration, we want to help you achieve success with IDE. Our people and our company are as dependable as our foundation drilling equipment. At IDE, we drill deeper and work harder.

Our Mission : We consistently deliver the best products and find smart solutions for every customer, working to support a smarter, safer, and more efficient industry as a whole.

Our values : We set the PACE. Performance ~ Adaptability ~Customer Centric ~ Expertise

Primary job responsibilities :

Technical Support

• Act as the primary technical consultant for the area, responding promptly to technical inquiries, resolving issues, and ensuring exceptional support to the lead salesperson and customers as required

Inquiry & Order Management

Sales Support

Account Coordination

Relationship Building

Data Management

Reporting

Continuous Improvement

Education / Training / Experience :

Benefits :

IDE offers a competitive benefits package for full-time employees. You will be eligible to enroll after 90 days of employment. This package includes health / vision / dental insurance, 401K with matching, and paid company holidays and paid PTO / sick time. More information about our benefits will be provided in the offer letter.

IDE does not ask for processing fees or payments of any kind. Additionally, we will not ask for personal information (e.g., SSN or bank information) before the hiring is confirmed and an offer letter is signed.

Learn more about us at : http : / / www.idedrills.com

Requirements :