Account Manager Cloud Network Services

Job Description

The Account Manager is responsible for achieving financial objectives within assigned customer accounts. This role involves full ownership of the sales process, including opportunity and offer strategy, pricing files, sales opportunity creation and maintenance, and order forecasting. The Account Manager builds and manages strategic customer relationships across broad product or business areas, develops sales strategies to meet revenue and service goals, and actively participates in pricing discussions and contract negotiations. Additionally, they provide professional support to drive order generation.

What You Will Contribute And Learn

Take ownership of large or medium-sized global / regional customer accounts, managing multiple portfolios or a specific portfolio with a significant sales target. Identify and cultivate high-impact business opportunities by analyzing key internal and external factors such as customer needs, Nokia's portfolio, and the competitive landscape. Build and sustain long-term relationships with senior customer executives, leveraging deep industry knowledge and market insights to align with corporate goals and enhance personal effectiveness. Drive collaboration across sales, pre-sales, and cross-functional teams, using a strong understanding of operational models and processes to craft innovative, value-driven proposals for customers and Nokia. Play an active role in pricing strategies and contract negotiations, contributing to deals that deliver measurable mid-term business impact. Support continuous improvement initiatives across products, services, and processes to maintain Nokia's competitive edge. Influence the Level of Authority (LoA) process from a strategic business and commercial standpoint. Shape strategic decisions within your defined scope—whether by portfolio, geography, or customer segment—that impact the broader Customer Team (CT), Global Customer Business Team (G / CBT), or wider organization. Solve complex and novel challenges through advanced analytical thinking and judgment, developing differentiated sales strategies that set Nokia apart.

Key Skills And Experience

You Have :

• A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Over 15 years of experience in Packet Core projects, demonstrating deep technical expertise and strategic insight.
• Strong hands-on knowledge of Packet Core components, including MME, S / PGW, AMF, SMF, and UPF.
• Proven experience working with Nokia Packet Core equipment such as cMM, cMG, and NRD.
• Familiarity with Nokia Applications equipment, including NOrC, Analytics, Charging, UIV, and AI-based solutions.
• Exposure to Account Management tools and processes, including platforms like Salesforce (sCRM), showcasing a solid grasp of customer engagement and sales lifecycle management.
• Recognition as a senior sales authority at the global or regional level, serving as a trusted expert and best-practice resource across organizational boundaries.
• Experience leading functional or cross-functional business teams, managing complex projects with significant resource requirements and risk.

It would be nice if you also had :

About Us

Come create the technology that helps the world act together. Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer. Nokia has received recognitions for its commitment to inclusion & equality :

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information

US / Canada Nokia offers a comprehensive benefits package that includes but is not limited to :

The above benefits exclude students.

About The Team

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

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