Restaurant General Manager

Job Description

Job Description

Benefits :

Weekly Pay

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Why Laynes?

At Laynes, we dont just provide great food, fun, and fashion sense we also provide opportunities to grow. Our leaders create winning teams, inspire people to reach higher, and build a culture where Perfect Every Time isnt just a goal its the standard.

If youve read our history (and you should its got more twists than a chicken tender), you know Laynes is about more than chicken. Its about people, culture, and delivering an exceptional guest experience every time.

Benefits :

Weekly Pay

Free uniforms

Free meal on days worked

Weekly pay

Training & development programs

Clear path to advancement within a growing brand

Opportunities to build and lead a winning team

Essential Duties & Responsibilities :

• Own full accountability for restaurant performance, including sales, labor, and operations.
• Lead, inspire, and develop a team of managers and hourly team members.
• Uphold and preach Laynes culture creating a fun, positive, and guest-first environment.
• Maintain operational excellence : labor management, cost controls, inventory, and scheduling.
• Understand, analyze, and act on the restaurants Profit & Loss (P&L) statements to improve financial performance.
• Ensure every guest leaves with a Perfect Every Time experience through great service and hot, fresh food.
• Use company systems, checklists, and documentation to run smooth, consistent operations.
• Oversee inventory management, food rotation, and truck orders to ensure accuracy and efficiency.
• Drive quality control and restaurant cleanliness, ensuring both front and back of house consistently meet brand standards.
• Maintain compliance with food safety standards and lead the team to successfully pass all health inspections.
• Build relationships with guests, your team, and the community.
• Engage directly with dine-in guests to assess customer experience and lead any customer recovery when issues arise.
• Lead customer outreach efforts and build connections with local businesses to drive catering opportunities and overall sales growth.
• Be accountable for shift coverage : when a Shift Manager calls out, the GM is responsible for securing coverage or personally covering the shift.
• Lead with positivity, accountability, and adaptability and make work fun.

Required Qualifications :

• 2+ years of restaurant management experience (fast casual or QSR preferred)
• Proven leadership skills with the ability to coach, teach, and hold others accountable
• Strong organizational and communication skills
• Passion for people, guest service, and maintaining high standards
• Over-the-top positive attitude and adaptability
• Must be 18+ years old and willing to work a flexible schedule
• Valid drivers license and reliable transportation
• Current ServSafe Manager Certification (or ability to obtain within 30 days of hire)

Preferred Qualifications :

• Experience as a General Manager or Assistant General Manager in fast food or fast casual
• High school diploma or equivalent; college degree is a plus
• Track record of building high-performing teams

Compensation :

$45,000 per year + bonus opportunities (based on restaurant performance and experience)

At Laynes Chicken Fingers, we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This version includes :

Weekly pay & free meal perks

ServSafe certification requirement

Valid drivers license

Full accountability for P&L, operations, inventory, cleanliness, and health inspections

Customer engagement & outreach expectations

Shift coverage responsibility

Maintains Laynes fun, positive brand voice