Position Description :
As a Provider Onboarding & Training Specialist, you will lead the programmatic and day-to-day activities for the physician and advanced practice provider (APP) onboarding through their first two years of employment. This role works under the direction of the MCP Provider Engagement and in collaboration with the Provider Onboarding Specialist team. You will participate with the team to lead, develop, and implement programs and processes to achieve program goals. Additionally, you will develop and deliver effective orientation and ongoing onboarding and retention programs for providers, as well as examine the effectiveness of these programs.
Hybrid Work Schedule :
This position offers a flexible hybrid work arrangement, typically around 80% remote and 20% onsite. However, onsite requirements may vary based on business needs. Some weeks may require full-time onsite presence (e.g., Monday through Friday), while other weeks may be fully remote.
Please note : Monthly in-person orientation days start at 6 : 30 AM and require attendance.
Responsibilities :
Knowledge - Skills - Abilities :
Preferred Schedule :
Full-time role with expectations for coverage during core business hours and flexibility required as necessary to accommodate business needs.
Position Requirements :
Minimum Qualifications
Appropriate experience may be substituted for education on an equivalent basis.
Minimum education : Bachelor's degree
Minimum experience : 3 years of experience
Preferred experience : 4 years in customer service and have experience working with physicians and advanced practice providers in a fast-paced environment.
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Why MCW?
For a brief overview of our benefits see : https : / / www.mcw.edu / departments / human-resources / benefits
MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination
The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity / expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants, or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.
Onboarding Specialist • Milwaukee, WI, United States