Quality Assurance Specialist

A company is looking for a Training & Quality Assurance Specialist for the Patient Access Center.

Key Responsibilities

Develops and delivers training and education programs related to performance improvement initiatives

Participates in system upgrades and application enhancement planning to revise training curriculum

Provides onboarding training and competency testing for new employees in the department

Required Qualifications

Associate's degree required; Bachelor's degree preferred

Two years of related experience in health care billing, reimbursement, or scheduling

Experience with revenue cycle systems and financial counseling processes

Demonstrated ability to train others in the use of revenue cycle systems

Knowledge of billing, reimbursement, and charges