H-E-B Perishable Representative
Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a : HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for : - a high school diploma; customer service and communication skills - ability to work in a fast-paced environment
Customer Service
- Provides superior customer service
- Takes orders from customers by telephone or in person
- Answers customer questions regarding products and assists them with selections
Food Service
Prepares, packages, and merchandises fresh productSlices, packages, labels, and rotates productsScans in items on Telxon for productionAssists in technical areas as neededSales
Merchandises product effectivelyUses suggestive selling techniques to meet customer needs and build department salesMakes regular announcements related to freshly-produced items, and to increase salesFood Safety / Sanitation
Cleans and sanitizes display cases; properly operates / maintains equipmentComplies with H-E-B food safety and sanitation standardsComplies with departmental SOPs and store operating proceduresAdditional Department-Specific Responsibilities
Aguas : Peels, cuts, and chops fresh fruits and vegetablesPrepares fresh specialty drinks and food products specific to the Aguas departmentFloral : Designs floral arrangements; provides a variety of fresh, quality productsDesigns and executes merchandising programsTracks seasonal record when appropriateMarket : Cuts, trims, and prepares meat for service meat counter and self-service counterEnsures proper product rotation and storageMaintains coolers and freezersWeighs, prices, and packages selectionsOperates power meat prep and process equipmentProduce : Stocks and rotates product to ensure freshnessAssists floral department when neededCommunicates product knowledge to customers by explaining and providing samplesCuts, wraps, and prices produce to be placed on sales floorMaintains signing programSeafood : Knowledgeable about various fish and shellfishWeighs, prices, and packages selectionsMaintains coolers and freezersWhat is your background? - Minimum age 18 (mandatory) - High school diploma (or equivalent) - Completion of Company Orientation and Safety Training
Do you have what it takes to be a fit as an H-E-B Perishable Representative? - Computer systems knowledge (Telxon, ACR, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills
Can you... - Function in a fast-paced, retail environment - Work with Customers, staying attentive to their needs - Perform the following, based on your Department Market :
Constantlyreach at waistFrequently stand, walk, pivot, push / pull arms, grasp, cervical flexionFrequently be exposed to wet, cold conditionsOccasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movementsOccasionally be exposed to hot conditions, ambient temperatures, loud noiseDemonstrate the ability to lift 90 lbs, and manage in excess of 90 lbsSeafood : - Constantlyreach at waistFrequently stand, walk, pivot, push / pull with arms, graspFrequently be exposed to wet, cold conditionsOccasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexionOccasionally be exposed to hot conditions, ambient temperatures, loud noiseDemonstrate the ability to lift 50 lbs, and manage in excess of 50 lbsWhile there may be exceptions, the measurements noted are generally defined as Constantly : 5.5+ hours per 8-hour day; Frequently : 2.5 - 5.5 hours per 8-hour day; Occasionally : 0 - 2.5 hours per 8-hour dayIt is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.