Remote Customer Support Representative

A company is looking for a Customer Support Representative - CONTRACT.

Key Responsibilities

Provide support for client facilities, including issue resolution and user assistance

Handle inbound calls, emails, and chats while documenting all actions and communications

Assist with consultations, prioritize issues, and maintain patient confidentiality according to HIPAA guidelines

Required Qualifications

High School Diploma or GED with at least 3 months of related experience

Must have a hard-wired internet connection and a private workspace

Good organizational skills

Knowledge of Microsoft Office Suite

Able to effectively prioritize work on a daily basis