Director, Digital Engagement & InnovationTravere Therapeutics • Boston, MA, United States

Director, Digital Engagement & Innovation

Travere Therapeutics • Boston, MA, United States

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Department : 107200 Medical Affairs

Location : USA- Remote

Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease.

At Travere Therapeutics, we recognize that our exceptional employees are vital to our success. We are a dedicated team focused on meeting the unique needs of rare patients. Our work is rewarding - both professionally and personally - because we are making a difference. We are passionate about what we do.

We are seeking talented individuals who will thrive in our collaborative, diverse, fast‑paced environment and share in our mission - to identify, develop and deliver life‑changing therapies to people living with rare disease. We stick by our values centered on patients, courage, community, and collaboration to pursue our vision of becoming a leading biopharmaceutical company dedicated to the delivery of innovation and hope to patients in the global rare disease community.

At Travere Therapeutics, we are in rare for life. We continue to courageously forge new paths as we move toward a common goal of elevating science and service for rare patients.

Position Summary

We are seeking a highly organized and strategic Director, Digital Engagement and Innovation to join our Medical Affairs Digital Engagement and Innovation team. This role will report to the Head of Digital Engagement and Innovation and be responsible for driving capability evolution, digital transformation, and operational excellence across Medical Affairs. The ideal candidate will lead various digital initiatives, including AI integration, digital content strategy coordination, and medical affairs process optimization, ensuring the seamless adoption of innovative solutions. This individual will play a key role in aligning digital engagement strategies, data analysis, and efficiency enhancements within Medical Affairs.

This role offers an exciting opportunity to shape digital transformation in Medical Affairs, leveraging AI, analytics, and digital strategies to drive innovation and efficiency.

Responsibilities

Digital Innovation Leadership (30%)

Lead the execution of digital transformation initiatives within Medical Affairs, ensuring adoption of emerging technologies
Partner with key stakeholders to implement innovative digital solutions to enhance engagement and operational efficiency
Manage the execution of digital campaigns and technology deployments (e.g., SPROUT management)
Manage the assessment and optimization of AI initiatives and other pilot programs to enhance engagement and efficiency
Assist in evaluation and integration of new digital technologies into Medical Affairs workflows
Support the leadership in building capability in the organization from a process, people and technology perspective to continue to drive adoption of digital solutions
Document and share best practices for digital innovation projects

Digital Operations Coordination (20%)

Oversee the end‑to‑end execution of digital initiatives, ensuring alignment with Medical Affairs objectives

Maintain operational timelines, resource allocation plans, and status reports

Track deliverables and maintain comprehensive documentation of digital workflows

Drive cross‑functional collaboration to streamline digital project execution

Digital Engagement and Content Management (30%)

Lead the pull through of digital newsletters, website updates, and other digital content initiatives

Collaborate with agency partners and internal stakeholders for content development and approval

Ensure compliance with medical, legal, and regulatory review processes

Manage content calendars and editorial schedules to align with Medical Affairs strategy

Congress & Scientific Meeting Support (10%)

Oversee digital execution for major medical congresses in collaboration with the Congress Excellence process (e.g., WCN, NKF, ERA, ASN)

Ensure timely website updates and maintenance related to congress activities

Implement and optimize digital congress strategies for enhanced engagement

Track and analyze congress‑related digital performance metrics

Analytics & Insights Collaboration (10%)

Partner with operations teams to identify key metrics and reporting needs for digital initiatives

Provide strategic guidance on data interpretation and recommend optimization opportunities for digital engagement strategies

Advise on dashboard design and performance tracking approaches to support decision‑making

Work with commercial analytics and operations teams to ensure alignment between digital strategy and performance measurement

Collaborate on the development of actionable insights that inform future digital innovation priorities

Education / Experience Requirements

Advanced degree in a related field (Pharmaceutical Sciences, Business, Communications, Digital Marketing, or similar). Equivalent combination of education and applicable job experience may be considered

Minimum 8 years of experience in digital operations, innovation, or implementation roles, preferably in healthcare or the pharmaceutical industry.

Proven experience in digital content management, execution, and optimization

Strong expertise in analytics, reporting, and performance tracking

Hands‑on experience with CRM systems and digital workflow management tools

Excellent organizational, project management, and time management skills

Exceptional written and verbal communication abilities

Ability to navigate compliance and regulatory requirements within digital initiatives

Preferred Qualifications

Experience in Medical Affairs or healthcare communications

Experience in AI implementation, machine learning applications, or digital automation solutions

Knowledge of medical congress strategies and execution

Familiarity with pharmaceutical industry compliance requirements

Experience driving change management and capability building initiatives within a corporate environment

Additional Skills / Experience

Strategic thinker with the ability to translate digital innovation into impactful execution

Detail‑oriented with strong project management and follow‑through

Ability to manage multiple workstreams simultaneously while ensuring high‑quality delivery

Strong stakeholder management and cross‑functional collaboration skills

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Travere is an EEO / AA / Veteran / Disability Employer

Benefits : Our benefits include premium health, financial, work‑life and well‑being offerings for eligible employees and dependents, wellness and employee support programs, life insurance, disability, retirement plans with employer match and generous paid time off.

Compensation : Our competitive compensation package includes a combination of both cash compensation (base pay and short‑term incentive) and long‑term incentive compensation (company stock), designed to recognize, retain, and reward employees.

Target Base Pay Range : $181,000.00 - $235,000.00

This information is current as of the date of this posting and may be modified in the future. Actual pay offered to a candidate will depend on a variety of factors including the candidate's experience, education, skills, and location.

Travere will accept applications on an ongoing basis until a candidate is selected for the position.

Travere Therapeutics, Inc. is an EEO / AA / Veteran / Disability Employer.

If you require a reasonable accommodation to complete the application or interview process, please contact us by sending an email to accommodations@travere.com. Please note that this email address is to be used exclusively to request an accommodation with the online application, interview or hiring process only. Travere HR will not reply to emails sent to this address for any other reason.

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Director Engagement • Boston, MA, United States