Customer Service Representative

Are you an eager self-starter that loves systems and improving efficiency? Do you have excellent communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis? Are you skilled at using up-to-date technology to drive processes and systems in a fun fast-paced office environment?

As a Customer Service Representative, you will be front and center of ensuring a seamless client intake process. The ideal client also thrives in a fast paced environment, possesses excellent communication skills, and is adept at data management.  And most importantly with all team members at Rainbow Restoration, you’ll help people when they need it most!

If you’re ready to start a career where you do something different every day and enjoy knowing that you’re making a difference in the lives of our customers and team members, we want to talk to you!

Why You Should Join Our Team as a Customer Service Representative

• Professional training and development. We recognize that your success is our success! Our goal is to help you meet your personal and professional goals while also partnering with our team to reach business goals together!
• This is a career. With the ability to independently manage projects and directly affect outcomes, your career growth opportunities are in your hands! Company growth is your growth!
• Autonomy. You’ll have a lot of independence as a Customer Service Representative, with your ability to make quick decisions and flexibility in how you create systems to communicate with and help the team throughout the day.
• You’ll be helping people when they need it most. You’ll be one of the first points of contact when helping people at one of the most challenging times of their life. You’ll make a huge impact in the community by restoring properties back to pre-loss condition.

Your Responsibilities as a Customer Service Representative

You’ll be a key component of our team responsible for creating systems, implementing procedures, reporting daily and weekly updates, and auditing data. As you grow in experience, here are some of the things you will do :

How to be Successful as a Customer Service Representative

Your success as a Customer Service Representative is entirely within your control.  We won’t sugarcoat it; we deal with emergencies! With emergencies comes high stressed customers, who, at times may need empathy and reassurance that everything will be ok. Exceptional communication in all situations will be important and attention to detail is a necessity.

You’ll be a great fit to grow in this role if :

Job Requirements for the Customer Service Representative

Here are the minimum requirements to be considered for this job.

If you’re ready for a rewarding and exciting career, apply now and join the Rainbow Restoration of Chesapeake team!

Compensation

Hourly pay for this part-time position ranges from $16 - $18 / hour

APPLY TODAY!