Implementation Manager

Implementation Manager

As an Implementation Manager at OneRail, you will be responsible for leading the efforts for the implementation and onboarding of our shipping clients. Our customers are enterprise clients such as Tier 1 Retailers and large Wholesale Distributors. Succeeding in this highly visible role starts with deep knowledge of the OneRail Platform and the unique solution we offer to our clients. That knowledge, combined with an impeccable level of attention to detail and an ability to communicate at all levels within an organization will be the key to that success. Our solutions touch every aspect of the logistics, supply chain, and finances of our client's operations. This role is responsible for communicating with and presenting to a wide array of audiences, from C-Suite to the day-to-day operational user, and everyone in between.

Responsibilities

• Manage full implementation process and lifecycle of enterprise SaaS platform
• Speak to clients with a high-level understanding of APIs, cloud-based software applications, logistic and supply chain software, product implementation, and integrations
• Write user stores and create wire frames for the product team
• Develop a deep understanding of the supply chain, logistics, e-commerce and inventory processes
• Functional requirement gathering and scoping of projects with large customers
• Collaboration between all departments of the company
• This position will begin with an assignment of 3-5 implementations, depending on the size and scope of work required

Qualifications

Preferred :

Note : This role falls under Comp Band 5 with the annual base compensation is expected to be between $80,000 to $100,000.