Quality Manager

Overview

PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, and continuous improvement with the goal of becoming a world-class plastics manufacturer. PSIMP recognizes that people are the company's greatest asset and is committed to its guiding principles to build a culture where team members enjoy coming to work every day.

You aren't just a number here at PSIMP; you're a valued, appreciated, and respected part of the Team.

Summary / Objective

Qualified candidates will have previous plastic injection molding experience with automotive products and a proven track record of effectively developing staff, implementing quality programs, and interfacing with customers on quality-related topics. The candidate will have a strong quality management system oversight background and will work with all aspects of the business to assure consistent quality of production, customer satisfaction, and continual improvement emphasizing defect prevention and the reduction of variation and waste.

Duties and Responsibilities

• Develop and manage a quality system that supports maintenance of the quality registrations (IATF 16949 : 2016), is compliant with applicable local, state, and federal regulations, and supports achievement of agreed-upon customer quality requirements.
• Manage the quality assurance and documentation control functions to support the achievement of financial objectives.
• Continuously evaluate voluntary standards, regulatory requirements, and customer requirements and adjust the quality system and its policies and procedures accordingly.
• Act as management representative for all quality system matters.
• Provide the management team and others with regular reports against quality objectives.
• Conduct monthly management review meetings and issue the review minutes.
• Conduct internal audits and publish the results.
• Manage the customer complaint system and any corrective actions arising from a complaint.
• Manage the Corrective Action / Preventive Action system (CAPA).
• Host all customer quality surveys and respond to any corrective actions that may arise from them.
• Manage the first article inspection, quality inspection, quality engineering, and document control functions including defining activities, staffing levels, continuous feedback and timely job performance reviews, and goal setting.
• Support sales during the quotation process by reviewing quality requirements and estimating costs to comply.
• Develop and provide input to management for the QA and Document Control departmental expense and capital budgets and manage them once they are approved.
• Support continuous improvement processes by providing training in problem solving and improvement methodology (6S, Root Cause Analysis, Process FMEA).
• Supervise technical staff in carrying out tests and checks, often in a laboratory environment.
• Ensure tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary.
• Establish relevant quality-related training needs.
• Work closely with purchasing staff to establish supplier quality performance criteria and monitor supplier performance.
• Assess suppliers' product specifications and quality plans.
• Supervise the program of supplier audits in relation to quality.
• Liaise with other managers and staff, particularly in design, production, and purchasing.
• Act as key contact with customers' auditors and ensure the execution of corrective actions and ongoing compliance with customers' specifications.
• Establish reasonable standards of service for customers or clients.
• Perform other duties as assigned.

Requirements

Seniority level

Employment type

Job function

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